Movenpick Surfers Paradise - Surfers Paradise - Photo album

This place looked quite appealing given it’s location on the main strip of caville ave. We just recently moved up from NSW and decided to get some ice cream. The scoop serving was extremely small and shocked given the cost we paid. Secondly, my strawberry sorbet was very bitter. My daughter liked he

super stingy with ice cream scoops. paid ten dollars for three scoops and the small cup was still half empty. the icecream doesn’t taste very good either. The server seemed irritated and didn’t put any effort into being nice.

Flavours are great, but the Asian lady that served us was rude and when they are charging $7.85 for a two scoop cup and give you scoops the size of ping pong balls, you feel very ripped off. Better off going to the gelato shop just down a little further.

I'm part Swiss so I take a lot of pride with Movenpick and perhaps have some subconscious love bias ;) I had the swiss chocolate scoop and mint chocolate scoop in a cup - so much chards of chocolate in these flavours that it feels like I'm eating bits of chocolate more than I am icecream.

My first neg review in my life and never wanted to do this to any business. I ordered a Caramel frappe with extra ice and it tasted horrible (the Caramel flavour was too strong) . I asked to exchange it for a vanilla milkshake. The man (assumed owner) outright refused. I explained that in a professi

The girl who served us today was the most sour, impersonable and just altogether unpleasant person we've come across. The icecream was average and the scoop sizes were pathetically small. Do yourself a favour and go to Baskin & Robbins, Gelatissimo or any of the other ice cream places in Cavill, whe

Can these business owners get anymore stingy? I think corporate of movenpick needs to look into their business practices. Scoops are no where near normal sizing, shakes have almost no ice cream and are very watery / milky. As a franchisee you have to follow the correct sizing guidelines and STOP RIP

I bought three scoop ice cream and I asked for extra spoon. The very horrible crazy chinese lady shouted on me and saying "One cup one spoon". I said I am ready to pay extra for spoon. She didn't give me spoon at all and keep shouting on me 4 times. "one cup one spoon" WHO IS OWNER OF THIS PLACE ?