Review The Aztec - Surfers Paradise

If I could give it a zero star, I would. Absolutely horrendous service, with just about average food. The waiting staff is arrogant and has absolutely no sense of customer service. The restaurant didn't seem that busy when we were there, but the wait staff behaved as if they are doing us a huge favour by attending to us. Our table was not set when we reached there after having made a reservation. We weren't served water until halfway through the meal and the glassware was not even washed, to the extent that it had lipstick marks on them. The waitress was offended when we got up and took our own cutlery as it was not provided even after repeatedly asking for it. She was offended to the extent of calling us rude for such a minor issue... The chef had to come out of the kitchen to placate her. Minutes later, when we asked for some more cutlery as whatever we got ourselves wasn't sufficient, the same waitress had the nerve to confront us aggresively, arms akimbo, that how can we call her inefficient! Once again the chef had to come out, and just tried to cover up for his wait staff, saying they were having a busy night. This when we were the only people left at the place. As for the food, the quality was just about average. But I did not know that a large bowl of nachos only has about 10 odd corn chips. I have had store bought frozen burritos that had more flavour than what I was served here. The ribs and the Margherita were the only saving grace of an otherwise ruined dinner. Avoid at any cost... Walk for 5 mins over to the Guzman Gomez which will serve you better food without the staff creating a nuisance...

Twice the price of say Guzman and Gomez and not even half as good. The chicken enchilada was just a mush or grey chicken pieces that tasted old and pre made frozen. It was all just gross mush. When I rang the the restaurant they couldn’t even include some hot sauce for me…terrible service. I should have paid attention to the reviews

I cannot speak more highly of my visit. Amazing food, super friendly and helpful staff and great Mexican decor. It was a super busy night apparently and there were only 2 servers working, but they managed to get our order out quickly and were still smiling. Great atmosphere. Can't wait to return for another awesome dinner! 10/10

Came here on a quiet night and had wonderful service. Serving size was generous and the beef taquitos were AMAZING. They had options for both vegan and vegetarian. Tried the vegetarian enchilada and burrito and both were pretty good. The size of the jug of margarita was massive and they were DELICIOUS! 100% recommend

Ordered the most exp expensive item on menu: fajitas.. supposed to be sizzling.. not at all asked waitress why it wasn't sizzling and she told me it was once! All downhill from there. Steak was so tough I could neither cut nor chew it. The steak I felt was boiled and toss in sauce.. really yuck!!@ stay away don't waste your money.

Popped in for an early dinner with the Fam, staff where so friendly efficient and on the job, the food was great and the price was pretty standard for what we had, nice atmosphere also. Would nearly have stretched to 5 stars but we make a pretty mean nachos ourselves, all in all was a nice experience. Thanks guys :)

Wish I had read the reviews before I came along with my family Firstly our meals took quite a while to arrive Then they served the entrees with the main meals and when the waitress was advised of the case she was offended and tried to argue that it was because the system didn’t recognise that it was an entree Instead of what any professional hospitality staff member would do and just accept gracefully, the staff member stood and argued that it was some how our fault and not hers. She was also over heard talking about us and even shook her head as she passed us. Disgusting! Such a pity as the older waitress before her who served our drinks was very nice Then when we went to pay they refused the two for one discount as it was all on one bill and because we split the bill we weren’t entitled to any discounts despite the fact that they advertise two for one with out any wording of only if you are table for two Not one person on our table was entitled to the two for one What a scam! Most of the meal was nice Mine was mediocre to say the least Don’t recommend the shredded beef burrito Will not be going here again if it’s the last place open

Food is bland mush. Nachos had about 15 chips on the whole plate! It was meant to be a large. Chicken was disgusting and tastless, it was like little pieces if frozen stuff they microwave or something. Overpriced for the quality. Gave it 2 stars as the food came at a good pace and the waitress was nice. I would not recommend.