This is my go to place whenever I am craving for proper crispy fried chicken. Although they do lack flavour in their crispy batter, the meat is always cooked thoroughly and juicy, just the way I want my chicken meat to be.
Their sweet potato fries is also always so delicious and cooked nicely!
Firstly, there are some precious people reviewing this store. Maybe go and get your food yourselves instead of delivery apps then blaming Red Rooster if it’s cold.
I have visited and ordered from this store multiple times and my review reflects this.
Staff generally are polite and get my order rig
I am all for red rooster having the best chips around but i have now been here twice (surrey hills) and both times the chips were cold. They were also pale looking and on the borderline raw. Gonna have to go back to my local red rooster for the 'best chips' around.
Terribly long wait time. 1hour +. How is this a fast food restaurant? The people there didn't know what they were doing and packed wrong items wasting time.
I regularly have slightly odd orders, where I need chicken shredded for someone who has very few teeth, or where I need to swap a mix of potato and sweet potato. This isn't a normal thing for them, but even when busy, they always seem to be able to manage it, even if I have to arrive an extra 10 mi
20 minute wait in drive through to be asked to wait another 5 min in the carport as the chips weren't ready. Looks like Uber eats get priority over customers actually picking up. Poor service and not "fast food".
DO NOT ORDER DELIVERY THROUGH THE WEBSITE.
Red Rooster Surrey Hills no longer deliver food themselves. The order goes through to DoorDash, who then wait until they have a driver available. Once the driver is available the order gets sent to the store. We spent $120 on a huge order, waited half an ho
I've never been so disappointed with Red Rooster. Ordered food thru Uber Eats at 6:45pm, received the food at 8:50pm (2 hours and 5mins) with multiple calls to Red Rooster staff and a chat to an Uber eats chat specialist in between, because as per Red Rooster staff their staff for a Saturday shift a
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