Visited the outlet at Melbourne and got hooked onto their chocolates! The Strand’s outlet seems to be the only one with a seating lounge serving cakes and pastries. Everything was great, but it would have been perfect if the staff keeps the lounge tidier as there are boxes of chocolates lying around
My favourite chocolates, it’s hard to resist when I walk by
You can order by the piece or pick up prepackaged items. There are specialty selections for each season but it’s hard to resist their salted dark chocolate caramels. Staff are always helpful and there are usually samples to try if you just
Huge selection of quality chocolate both packed up in bars/bags and choose your own truffles etc.
Staff are really friendly and helpful.
There's a cafe downstairs but haven't tried it.
Location is great, just at the end of The Strand Arcade.
Lose a star for how expensive it is, you'll easily dro
Good selection but received no service or greeting. The store was busy but there was also staff just standing around behind the counter watching the shelves like hawks. The teen at the counter reluctantly came to the till to ring me up. If you want to adhere to your posh chocolate and steep prices,
I had a really positive experience here. The store is gorgeous, really lovely layout and design. The graphic design on the chocolate packets themselves is beautiful too. The staff member that greeted me was friendly and let me browse, I didn’t feel rushed or pressured! They have a wonderful native r
Good price for presentable artisan chocolate.
Generally provides good service, however with my most recently purchase i lost my receipt but was told they can't do so due to lack of staff.
Bought a few chocolates here yesterday and was surprised to see they are expired months ago. Went back to the store and the staff was polite enough to exchange it. But I also found out a lot of the chocolate they have on the shelves are expired. The staffs said they weren't regularly monitoring the
The cafe was very hard to find but when we arrived we were very exited to try the iced chocolate drink! It was worth the find. The cafe is located in the basement of the chocolate shop. The customer service is superb. Their desserts are absolutely delicious 😋 We definitely recommend! I'll still giv
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