My first experience at Basil wasn't entirely positive. We were first in the door when they opened in the evening and it took them what seemed like a very long time to even take our order. Then to receive the pizzas was another 20-25mins on that.
The service and speed improved when I attended severa
Ordered in store, however once ready, no names were called. The result? A 50 minute wait.
When we had enough and asked if our pizza was ready, disgruntled staff rolled their eyes only to discover it had been sitting there for 30 minutes. Others waiting also discovered the same, and not a single ord
so we ordered a pizza from basil at 8:45pm, we were advised that the pizza would be delivered at 10:04pm. At 10:20 we rang up enquiring as to the status of the pizza abd were advised that it would be 5 minutes. 25 minutes later the pizza had arrived. The pizza was of average quality, and for a famil
Mixed experience - the pizza is actually pretty good as you'd expect at the pricier 'gourmet' end of the market.
I would have given a higher rating but after waiting 25 minutes for my pizza, only to find out the staff had made my pizza but not bothered to tell me (I was sitting waiting the whole tim
Excellent service, the largest orders completed within 15 minutes. THe food in all honesty was nothing special. However, the notable use of soy cheese as a vegan option gives animal lovers a much desired option. Their pizzas are an average price but personally i find this too high for takeaway.
I used to LOVE this pizza place. I would recommend it to all my friends and they loved it to. This was years ago however and after trying it again recently I am so so disappointed.
Garlic bread was more salt than garlic bread, pizza is so bland and tasteless that it's like eating cardboard. If I wa
It took 1.5 hours for 3 pizzas to arrive. By the time they arrived they were cold and overcooked (the waitress advised they were left in the oven, and still served them to us!). The owner / cook was a tyrant, swearing at all his staff and even when a customer (not us) said you shouldn't speak to pe
very sad and disappointing experience. not from sydney so coming to newtown is a treat with so many vegan options. brought the whole family this time (10 people) 6:30 booking; food arrived somewhere around 8:30. understaffed, poorly managed, service terrible and my pizza arrived cold and dry. they d
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