Review Noodle Box - Toowoomba

Multiple times I haven’t been able to do an online order well before their listed closing times with no idea why. At 8:05pm tonight I tried doing an online order and it said online orders were unavailable. Their listed closing time is 9pm, 55 minutes away. This has happened time and time again. I want a custom order so it’s easier for me to do an online order and then pick it up. I like the food but I’m beyond sick of this happening. This needs to be fixed.

The worst experience. I ordered through uber eats and i paid $25 for noodles witch is ridiculous to start with but then i had to wait TWO HOURS for it to be delivered. I was not warned there would be that long a wait at all!! It was only supposed to have taken 30 mins. Maybe if you have a long wait stop accepting orders? Or give your customers a warning?

Paid extra for the egg noodles and didn't get any, The food was cold and the delivery was an hour late. The customer service of industry was more distasteful than our cold order. For obvious reasons I had to give a star review to allow myself to write a review. This establishment deserves no stars. A waste of money and an hour of my time.

Ordered a large takeaway sweet&sour pork and mainly received a bowl full of rice and onions. Six pieces of pork in total. Very disappointed unfortunately.

Great food. I have not had a bad experience yet. Customer service is amazing as well!!

Very disappointed. If I could give ‘no stars’ I would. We spent over $70 and received 3 boxes of basically noodles only. And our Mongolian beef was nothing like Mongolian beef. I think they made the wrong order for us. Absolutely dreadful after a long day at work. Something that was supposed to be easy for us, has ended up that we need to make our own dinner at 8.30pm. We’ve had this before many times with no problems. Will be calling the store tomorrow as well.

The tastiest fried rice I've had for a very long time!! Yummy!!

I enjoy the food from Noodle box - no complaints there. However if you want to have a meal home delivered - its a frustrating debacle of soul destroying idiocy that will forever deter fmy future custom. All the sotre - they advise you for home delivery you must order through there Concept 8 phone App. If you want to make changes to the order - such as change the meat you have to pay more through the app than if you ordered at the store and requested the meat or whatever be changed for something else. There are no Gluten free options in the app menu - my step dad is a coeliac so gluten free is essential. I called the store about the gluten free issue and they said If I wanted my food delivered - I had to order it through the app - then call the store to change the order to meet my needs. Defeats the purpose of the app - and begs the question -why I can't just call the store and order the food for delivery in the first place Apart from the above stupidity - The app itself is not easy to navigate. As I said - The food is fine but concept8 is an exercise in futility that has killed any desire for further patronage of the said establishment.

I'm thinking Westridge is under new management and have to find their feet (quickly). We usually LOVE Noodle Box, but tonight we were totally disappointed, we couldn't taste the difference between the honey soy chicken and the Mee Goreng. Besides the chicken in one and prawns in the other it could have been the same mixture, actually it was extremely bland. Sad, it will be a while before I return :-(. The only reason I didn't rate a 1 is because I liked the springrolls and prawn chips.

Perfect � absolutely obsessed with my special order � and always happy they remember me when I come back ��my fav place in all toowoomba for noodles �

45mins wait, are you kidding me. Get more staff and get more organized! !!

Food Poisoning from Honey Soy Chicken 06/09/17.