Cold Rock - Victoria Point - Photo album

I went to Cold Rock a few weeks ago and I was served by a lovely young girl who greeted and served me as soon as I entered. I explained to her that I am celiac and she was extremely accommodating and got me a fresh tub of ice-cream and sanitized all the equipment especially for me. This was by far t

Ordered "Sam's Rainbow Mix" and really thoroughly enjoyed it. Really friendly staff and you can obviously invent your own ice cream combinations. The options are endless. Highly recommended place for Ice Cream.

Been to cold rock @ victoria point, what a delight. Best customer service ever and always friendly. They go the extra mile to create even the most difficult order. The young ladies working there are a lovely ream. Great job I will certainly return with my family.

I had the most horrific experience here last night. Was ignored for ages despite only one other customer and three employees working. Finally was served, took my order and then told with absolute sass, attitude and disgust “our eftpos is broken so if you don’t have cash you can’t eat here” I’m pregn

Last night i ordered some icecream from Cold Rock Victoria Point, they respectfully told me that there efpos machine was broken. So i used the spare change i had in my wallet. The 3 young girls there were so polite and i appreciate them for their help and there amazing service

Customer service here is awful, was in line behind a lovely pregnant lady who was just trying to get some ice cream and have never seen such appaling behaviour from the young lady who served her. She was just plain rude. The woman who was served ended up being told she couldnt eat here because she d

emily wilson This review is just so not true I walked in to cold rock last night and I was politely told that the efpos machine isn’t working then the girls kindly told me where the nearest ATM is. I came back and the efpos machine was still out and the girls were polity just letting people know the

A clean little place with seating outside. It is in the midst of a variety of shops and eating venues making it a great dessert option following a meal. The one employee was a friendly young girl who was efficient and happy to help.