Reviews Cold Rock

I went to Cold Rock a few weeks ago and I was served by a lovely young girl who greeted and served me as soon as I entered. I explained to her that I am celiac and she was extremely accommodating and got me a fresh tub of ice-cream and sanitized all the equipment especially for me. This was by far the best my condition has been catered for in many years. I am beyond impressed with how well and efficiently my needs were met. Thank you, I will most definitely be returning.

Been to cold rock @ victoria point, what a delight. Best customer service ever and always friendly. They go the extra mile to create even the most difficult order. The young ladies working there are a lovely ream. Great job I will certainly return with my family.

Last night i ordered some icecream from Cold Rock Victoria Point, they respectfully told me that there efpos machine was broken. So i used the spare change i had in my wallet. The 3 young girls there were so polite and i appreciate them for their help and there amazing service

emily wilson This review is just so not true I walked in to cold rock last night and I was politely told that the efpos machine isn’t working then the girls kindly told me where the nearest ATM is. I came back and the efpos machine was still out and the girls were polity just letting people know they were only taking cash. They let you know there was only cash at the moment and you yelled ‘I haven’t even been served yet’ you then rolled your eyes and left with no tears in your eyes. A few minutes later i saw one of the girls answer the phone after the phone call she went outside and you could tell she was stressed and upset so after I was served my ice cream I asked the girl if she was okay and it turns out your husband called cold rock just screaming calling all the girls the c word and f*ckwits. This behaviour is not and will never be appropriate it is beyond rude to be calling young teenage girls this who are just trying to do there job. That whole night everyone else got icecream so there was no issue.