I cannot say enough good things about this hotel. It’s not fancy but it’s clean, comfortable and the staff were over the top. I had a positive COVID test prior to my flight home to the US but I was asymptomatic. I had to discover what I needed to do on my own since Qantas would not help me and made me leave the airport immediately. Without any friends or family in Australia, I felt really abandoned. I called around to find a hotel to take me and was declined by several. Theo at CKS said sure, we can help you. They set me up in a nice room, brought me a huge shopping bag of food from the breakfast buffet every morning, made sure I had plenty of tea, water, towels and toiletries. They were my guardian angels. All I could think about was the following:
Matthew 25:35-40
New International Version
35 For I was hungry and you gave me something to eat, I was thirsty and you gave me something to drink, I was a stranger and you invited me in,(A) 36 I needed clothes and you clothed me,(B) I was sick and you looked after me,(C) I was in prison and you came to visit me.’(D)
They helped me and cared for me when no one else bothered. I was on the phone for hours every day of my isolation trying to coordinate what I needed to do to get home. I received so much conflicting information that I was brought to tears. I didn’t have to worry about being in a safe, warm place or getting food because these people had my back. Thank you from the deepest part of my soul.
Arrived here at 8:45pm after a canceled flight. Wasn’t sure based on the negative reviews but honestly the place is lovely! Clean, quiet and easy to get to. Staff were friendly and someone even helped carry by bag up to my room as I’m currently recovering from a training injury.
Would happily stay again!
I loved the place. From the moment you enter the hotel all staff is so nice and helpful. Rooms very clean, decent continental breakfast. I will recommend and definitely stay again next time I am in Sydney.
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