The Reserve At Anstead

My partner and I go here regularly enough, the food is consistent, it tastes great, and although a dollar or two higher than I would like to pay for this quality, the atmosphere makes up for the higher prices. We have been coming here for a number of years now, and it is with sadness that I have to say that the service has slowly dropped down from exceptional, to a level I would expect from a McDonald’s restaurant. Whilst waiting to be seated, several staff members glanced at us and continued to walk on as though we were perhaps ‘someone else’s problem’. At two points in our experience here, we witnessed one of the staff members swearing aloud, which in general, I don’t mind swearing, but in a restaurant as well presented as this, it was definitely out of place. If you asked me a year ago to review this place, I wouldn’t have been able to fault it, however, today’s experience, and a couple before this, have left me longing for those better times. If it weren’t for the food, as well as the general atmosphere of this once amazing restaurant, this would have been a three star review, the extra star is either for nostalgia, or the sweet memories from the better days. Great food, great place, sub-par service.

As locals, we visit here often. The staff is friendly and efficient. Meals are carefully prepared, tasty and generous. This place has a varied clientele and often faces very busy periods during the day and weekend. If there is a slight hiccup with reservations they are always prepared to accommodate wherever possible. A great place to meet friends and enjoy the friendly atmosphere 👍👍

Loved the experience here, excellent service, deliscious meals. Loved tge country setting. Very popular and served on time as well.