Palace Kebabs

It’s good place with wide variety to chose from . Often busy during 6:30-9pm so finding table can be difficult. Also chances of getting order wrong or meat half cooked as they try to make in rush with huge volumes of orders . Usual times food is perfect. Other than that faced no issue. It’s good restaurant with fresh food .

Been coming here for years! Wonderful food! Always busy and thus not always the cleanest. Else I would have given 5 stars for sure. Also they're the best priced in Brisbane as far as I know. So definitely worth the trip.

My friend and I were looking for a quick hot lunch. We were looking for a kebab shop and eventually found it off a small dirt car park at the back and via a ramp. We were intially very unimpressed with our surrounds as everything seemed disorganised and dirty in the shopping square. On entering the shop it was clean and there was some great things on offer. The kebab shop was terrific inside well laid out it and spacious. It had booth seating and also tables. At the front there was a domed wood-fired oven and a big long counter with four staff members in black aprons. The menu is quite extensive. It is displayed overhead with photographs as well. There is a terrific variety of hot foods. This includes middle eastern kebabs, pides, golzeme, Italian pizza, American burgers, salads and hot fries/chips too. There is a drinks fridge stocking Bundaberg and other soft drinks and fruit based mineral water drinks. Displayed under the front counter was six types of Middle Eastern sweets, ie nut and syrup type with walnuts, almonds, pistachios chocolate, eccetera. They looked great and we weren't disappointed, perhaps a little overly sweet... but certainly fresh! We ordered a box to take away. I ordered a chicken kebab and my friend ordered a lamb golmeze as we needed a quick takeaway. They were both hot yummy and flavourful. The variety of toppings for the hot food, including ingredients such as prawns, was very refreshing to see. There was one negative at the end of our visit that spoilt our visit. I had particularly enquired to order something that was quick as we needed to get to an important appointment ( for surgery) and gave her, the lady taking orders, the time line. While the lovely lady on the counter assured us there was no problem with our choice, this didn't seem to translate to other staff members. After waiting for a long time and finishing our drinks and part of the sweets to compensate for the wait I enquired about the remainder of our order. I was meet with blunt repeated questioning 'what time did I arrive? ' instead of efforts to fulfil how order or report the progress of our order or any other helpful or reassuring comment. I explained that we had been assured that our choice prior to ordering were foods that would be prepared to quickly and within our time frame. No one seemed to know where the remainder of our food was.?? After no response or action, I asked for a refund which was ignored. Unfortunately there was no quick response forthcoming. We sat again and waited further and finally the last over order was shoved at us across the counter. Along with that came undesirable expressions from some staff seemingly blind to our initial needs and requests and the long wait. There were only two other people at a table in the shop when we came in, so it would seem there was not a backlog of orders. I noticed nothing cooking on the any of the grills. Unfortunately we couldn't enjoy our food much after that mainly due to time limitations... trying to eat while driving... but the food was good quality . I would have liked to have given this place five stars. Having said that I would go back again if we were in the area and wanted quality hot food.