I love Gloria Jean's Coffee. Service standards at Chermside store vary depending who is on duty. Don't know his name but the guy who was on today (about 12:30pm) is always great with his customer service. He is an asset to the business & I hope the Franchisee appreciates his hard work. I've notic
Absolutely terrible! I order an regular vanilla iced latte with almond milk however, when drinking it I noticed the milk was off and little flaky white pieces where floating to the top. The coffee also smelt off. Would never recommend this store again. Very disappointed.
Not a good experience at all. I’ve been to other Gloria Jean’s Coffee and the experience was good overall, but on this one I wasn’t lucky starting with the attendant that wasn’t willing to help and the taste of the coffee that was far behind any other coffee place. Not coming back here again!
Unpleasant experience. Bought a coffee on Easter sunday will not be going back. The counter service was bordering on rude. I don't understand why those who choose to work in service and don't like the job - still take up these positions??? Left a bad taste in my mouth.
Worst customer service I’ve ever experienced. The girl who served me my coffee was unbelievably rude. She didn’t yell out that my coffee was ready she just placed it on the bench, I thought maybe the coffee was part of a larger order since she didn’t say anything, 5 mins later I asked if my coffee w
The coffee is OK, and the staff are friendly and it doesn’t take long to get a coffee or dessert item after you order. As for the seating, you basically have to whole food court, so if you were trying to have a conversation good luck because it’ll be noisy.
Awesome staff always friendly manager is awesome always looks out for regular customers even does coffee for us retailers in his own time if we're a bit earlier than opening times betters white chocolate mocha and salted caramel chillers kicks Starbucks butt lol
I spilt my coffee everywhere and they were so lovely about it. She even remade my coffee without charge. I can’t remember her name, but blonde long hair and black glasses. Thank you and I’m sorry !!
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