Great central location to everything. Rooms may be slightly dated but are well maintained and clean. Staff were all extremely friendly and there is a great restaurant and bar on level 1 which serves some great food! Indoor pool and spa as well on level 2 which the kids really enjoyed. There is a small gym there as well. Parking is an additional $27 for the 1 night we stayed. Overall very satisfied and would be back
Beautiful room, comfy beds, crisp sheets. Decor is a little outdated, but comfort is more important to me. The bath was big, toiletries ample in supply. The towels were large and fluffy.
The pool and spa is a fantastic addition to a stay in the city. Lovely and warm on a cool day out. Will stay again.
Arjay Beasley (JayBro999)
+4
Nice place! They have a nice pool to get in and if you don't want to get cold, then you can hop in the spa or you can go into the sauna. Living area is small but spacious. Would be better if they had bedrooms. Good place to stay at if your looking to stay at Canberra.
This was our first visit to Canberra. Me and my partner were over to see her family and friends and decided to stay at Novotel Canberra.
Location : 10/10 , very well located, has amazing restaurants nearby
Service : The staff are very hospitable, but would like to thank 2 people specifically. Nora who was beautiful at the desk, super friendly and gave us a lot of information. And secondly the restaurant manager Rahul, who went above and beyond to make sure we had a terrific meal, off hour coffees and even offered us takeaway fruits for our picnic.
Hotel : is a bit old, but we really enjoyed the warmth it had to offer. Parking is a bit tight too.
Although highlight of the hotel was the service, Right from housekeeping attendants to our breakfast servers. All of them were lovely. Keep it up Team Novotel .
Will definitely be back’
Central location close to everything, restaurants, shops, transport
Gym was sparsely equipped (more like a home gym)
Nice swimming pool, spa, sauna
Excellent service. We would highly commend the lady named Boran for her service. It's the service that helps with return customers
Bedroom & bathroom were good, good water pressure. An update might be required for the bathroom though
Very good restaurant (the service again was great)
It's definitely on our return list
Awesome location right in the midst of the city and light rail stop. Great facilities and nice views from the rooms with balcony. The customer service is great especially at the front desk. Great decor and facilities like gym. Nice ambience.
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