Great food, service and atmosphere at Sushi Train, Neutral Bay tonight. Many thanks to chef and owner Ken San for going out of his way to look after us.
Our favorite sushi place. Fresh sushi always and fast service.
Very good, fresh sushi. Pick off the train or order what you want. Good selection of drinks too. Spotless! Attentive staff and well priced.
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I have visited every single Sushi Train restaurants in NSW, and this is the best of them all.
As far as I know, it is the only location that consistently serves great quality, reasonably priced otoro -- two pieces nigiri for $8 (used to be $8 a piece, if I remember correctly).
In comparison, from time to time, Edomae Sushi (Burwood & Regent Place) and Kyo Sushi (Wentworth Point) both offer otoro at a higher price ($10 a piece), and the quality is no different to their chutoro and less fatty than desired.
My greater point is that the quality of other dishes is as good as its otoro.
Portion sizes (such as salmon belly) are generally larger than other locations, and I believe there is a special aburi curry salmon nigiri that is not available elsewhere.
In terms of service, even when a plate of sushi is on the conveyor belt, if you place an order for say, aburi nigiri, the chef will make it fresh, which other locations might not follow (such as Sushi Train Dee Why).
As soon as you sit down, the waiter will ask what you would like to drink, elsewhere it may be that you need to ask for yourself (such as Sushi Train Bondi Beach).
Great to see a traditional sushi train still operating. Fast service, high turnover of diners so not somewhere to go for a long visit. However, if you're looking for a quick meal before a film at the Orpheum, this is the place to go. Also offer takeaway from the train too.
The food was very good & I'll go back again, but couldn't give it 5 stars as the staff forgot/didn't provide 75% of the things we ordered while we were there & we kept having to follow up again & again which really doubled the time we spent there. They were friendly & polite, so it wasn't an unpleasant experience, but just not 5 star review material. Perhaps just an off day.
It was very busy by the time we arrived at 6:50pm. We ended up waiting 45 minutes to be able to sit down to eat. What else can you do? Nothing. The restaurant has become increasingly popular over the years and that’s because the food and environment is exceptional. Staff seemed a bit stressed out at the time because it was so busy. But you know what? That is completely okay. Totally worth the wait! I could see the staff working hard non stop to accomodate everyone and keep fresh sushi on the train. I really applaud their efforts. Everything was so fresh and flavourful. The atmosphere is beautiful with jazz music playing in the back. We just came for the food and experience and they delivered! We ended up eating 18 plates between two of us! So if you have the patience to eat here at dinner time, it is totally worth it!
Definitely will come back!!
My fave and go-to sushi train in the area! Always an excellent service from the head chef and everyone. I always get the fresh salmon and tuna sashimi, spicy karaage, and agedashi soft shell crabs. 👌🏻
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