An experience fit for royalty. We were graced by the beautiful decor of the hotel and greeted by the warm hospitality of the Versace staff. Our server Vlad (the russian) went out of his way to make our time here feel comfortable and luxurious. As we had been here previously, this was our favourite as his service elevated our experience. Would highly recommend for anyone who enjoys the finer things.

We took mum to Le Jardin's High Tea for a Mother's Day treat and we all really enjoyed it. The service was impeccable and made us feel special: - Jessica was the consummate host with her friendliness and attentiveness (as was the woman working with her, but I didn't catch her name unfortunately). Jessica was also good enough to show us around the Vanitas restaurant afterwards, and store our take-away items in the fridge until we were ready to leave after having a look around the ground level - George on security was also brilliant. He was welcoming, jovial and exceptionally kind to bring us a complimentary small vial of Versace perfume for mum - Because my mother is in a wheel chair I scoped out the accessible facilities before booking, and the door staff / concierge was good enough to show me around to help me feel satisfied that the accessible toilets etc were appropriate - Upon booking I also let the hotel know that my mother was in a wheel chair and they made a note of this, so when we were drove up the hotel door staff greeted us by name and were good enough to leave our car parked upstairs / out the front for ease of wheel chair access The food was of the best quality and delicious. High tea never seems like a huge meal when it is first delivered, but trust me - we couldn't eat it all and had to take some home. Being Versace and a 5-star, the price is always going to reflect this, but it's not something you do every day, and this is perfect for a special occasion. Thank you for a great experience and being so accommodating Versace, highly recommended.