Review Pizza Capers Maroochydore - Maroochydore

Be careful ordering over the phone. I asked for caramelised onions paid extra and got so much raw red onion the pizza isn’t worth eating as I feel I’m picking off all the extra onion. Plus side is the base

Online ordering system took my order to the wrong address diverting me to Maroochydore store instead of the closest Brisbane (same street name) and manager refused to refund me. Bad attitude, condescending and dismissive of my legit complaint!

Best pizza capers! The staff is very friendly and take special care to make pizzas correctly.

Always great customer service here! Nice sea breeze with Alfresco dining.

Terrible customer service and poor response to a legitimate complaint. Ordered a customised Margherita with extra bocconcini, extra mozzarella, tomatoes and basil (basically a classic & traditional Margherita) which should of looked like their Website picture with the exception of the dried herbs but retaining the fresh basil. Received a cheese pizza with a few shrivelled up tomatoes. Looked at the receipt, I confirmed I had placed the right order and proceeded to call the number in the receipt provided to the customer if there were any complaints. On answering I stated I had received a delivery just then but they had missed the fresh basil. The lady on the line stated it was a customised order and that it was known to happen if someone removed the dry herbs (which I had done) Fair enough so far.... She then asks me what would I want her to do about it. I asked what were my options. She replied they were busy so they could try fixing it but not for at least 40 minutes plus delivery time. I stated, too late for a replacement pizza as its for my young kids and we’re already eating. Thinking she’d at least provide a part credit for the pizza they got wrong or offer a credit to use another day, her next statement led me to write this poor review. She coldly said “Well in that case there is nothing I’m prepared to do”. Very disappointing as this would of been easily rectified and clearly a mistake from their end. Please look at the pictures of what should of have been vs what was supplied and make your own informed decision. Next time I’m back to ordering from a quality establishment for a proper Margherita. If all I want is a standard cheese pizza, I will not pay Caper’s ridiculous prices for something better priced and of equal quality from your cheaper Pizza Hut or Dominos!

Our large supremo pizza was disappointing, short of filling and base was doughy. If only it was as nice as those pictured pizzas on the shop front. Wine glases provided were not clean. I rarely give a negative feedback but here it is. Not happy.

We had pick up and the pizza was A1.. very nice and worth the extra you pay..recommend it. Good service as well.

great service. easy to find. delivery after 5pm was a bit annoying though.