4-stars for what I would call a Jekyl-and-Hyde experience here with my wife and bub this morning. We arrived around 1030 and enquired about a high-chair; when we were advised by the lady serving that they did not have one, we were turning to leave before a seemingly more senior male staff member interjected and went to retrieve the available chair. We then ordered brunch from the lady serving, a hot chocolate and mocha for drinks, a chicken sandwich and steak sandwich for food, then found seats near the high chair which had been kindly set-up by the gentleman staff member.

We then watched on for over 10 minutes as others who had arrived after us ordered and received their drinks before the same male staff member checked on whether we had ordered, checked what our order was, then investigated why it had yet to arrive - a short time later, the drinks appeared just after with our food and deep apologies from the male staff member.

The food was tasty, no-frills, generously proportioned and good value for money, the drinks were ok; the mocha tasted more like a straight coffee and required a couple of sugars to fit with my palate, but I've had worse.

Sensing through our interactions the sour taste the lost drink order had left, the male staff member continued to bend over backwards to improve our experience overall, something which was warmly  appreciated. The cafe was busy throughout the time we were there and clearly has a loyal following of local workers and residents. Is it worth a visit? The food is good value, aside from that one member of staff with 2 blemishes to her record, the service was good, the drinks were ok without being great; we'd consider returning at some stage in the future, but there are also plenty of solid cafe offerings nearby.