Review Bubble Tea Industry

Liam

I'll start by saying I didn't order a milk tea, I ordered one of the sparkling options, so I can't review the place based on the milk tea options. Now, the more important part... What I ordered was delicious! Refreshing, fruity, nice bubbles and a really enjoyable experience! The staff members were really friendly and helpful as well, which doesn't always happen at bubble tea stores. They give me the impression they actually care. I'll be back. My boba cravings and new found love for sparkling options will never forget this place.

Melly Marich

Really nice and clean place, the staff is nice and friendly but slow in making the drink, The milk tea tastes really nice. I would Recommend buying Sponge Cake Milk tea with pearls.

이아름

Looks pretty. Average taste.. that's it.. I asked for normal ice, and forgot to put my ice there 😅😥

Happy traveller

I've been drinking bubble tea since it first landed years ago in Australia and this is by far the best bubble tea store in Melbourne and Sydney! Richer ingredients, interesting combination of toppings and selection. It is even better than renowned franchises like Chatime, which sadly has a more diluted taste. Staff is friendly and obliging. Highly recommended.

Xu Toby

Worst bubble tea experience I've ever had. Neither yakult nor lemon were tasted in my lemon yakult drink. Standard sugar and little ice was reqursted, but no sugar and no ice. Just a cup of cloudy tasteless water. Waste of money!

stephen yao

The taste is below average. Pearls were not well made as they kept getting stuck while sucking up. The honeydew milk tea looked as if it was pumped with artificial colours compared to a much more natural look from other shops like Chatime. Overall it was a bit underwhelming.

Melbourne Travelers

Very bad customer service, will never come back again! My daughter accidentally spilled her drink(because of the poor quality of the plastic cup) in the shop, all over her body. I asked the staff for a tissue, the staff answered me coldly: no tissue! We didn’t receive any help. We have always been buying bubble teas from when they just opened, but won’t come back again definitely.

Jimmy

Please Do NOT go here! - my wife has worked here for over 9 hrs without a single break and yet they didn’t pay her a cent for a $10 per hour wage! There are also health concerns as the shop keeper tend to not wash their fruits before blending them into the drinks; combined with poor hygiene behind their counter. We will be reporting our ordeal to the Centre Management, Local Council, Fair Work Australia and Channel 7. In the meantime, please do not allow such an unethical business to thrive in our beautiful Point Cook community and submit your true reviews about this business as well. Thank you.

PacmanGo

I always have difficulty choosing between a fruit tea and milk tea as I love both:) They used to have this great offer where you can add on $1 to any fruit tea for a mini cup of milk tea and that's a brilliant idea!! But sadly they no longer has this offer now...

How I Met My Coffee ☕

Looks pretty. Average taste.. that's it.. I asked for normal ice, and forgot to put my ice there 😅😥 #bubbletea #melbourne #pointcook #sanctuary#lake#shoppingcenter

Monkiking

Best bubble tea with cheese topping, I think they call it brûlée bubble tea, believe me, I’ve tried almost every bubble tea shops in the city, I couldn’t believe that I have to admit this place make the best bubble milk tea. The pearls are soft and chewy enough for you to tastes the brown sugar flavour, and it’s actually brewed tea not mix some powder. I’m getting addicted.

Melbournesummer

Ver bad customer service , will never come back again. My daughter accidentally spilled her drink( because of the poor quality of the plastic cup) in the shop, all over her body. I asked the staff for a tissue, the staff answered me coldly: no tissue! We didn’t receive any help in that awful situation. We have always been buying bubble teas from them since they just opened. But won’t be any more for sure!Running business is not only about products, sometimes customer service is even more important. I will definitely not recommend this shop to my friends

Scrumptious GG

To quench my thirst on the hot summer day, I ordered a matcha milk tea with pearl with normal sugar and ice level, and I loved it! Very tasty, strong matcha flavour and it was good consistency. For the pearls, it was a bit hard and adhered to each other. I had to break it apart with the straw when I sipped my drink because there were many 2 to 3 pearls stuck together. But nevertheless I look forward to try their other drink flavour. Staff were friendly and attentive.

Emily Boicos

Very friendly staff and very yummy tea! I ordered the Taro Milk Tea and was pleasantly surprised. It was delicious and affordable. Awesome location too, we really needed a milk bubble tea place in this area.

Review Bubble Tea Industry - Point Cook