Despite a long drive-through queue, the service was pretty quick. The person taking the order and payment had a winning smile, even though he had served quite a few customers. As I was waiting for the fries/chips to be bagged I asked for extra salt and the service staff were lovely about the late added request. The food was hot and delivered with a warm smile and friendly greeting. Well done KFC Banksia.
I've just been there and ordered a tender chicken burger 🍔 for only $4.95! I was very impressed with tge speed of service. I 'd just started looking for a suitable table when I was called to get my order. I enjoyed the burger 🍔 as well, the chicken was amazing.
I want to commend the manager of KFC Rockdale for his efforts on the 29th June when we visited en route to Sydney. We went in smack in the middle of the NSW Vouchers site crashing and people were furious. The young man in charge- Jacob, wearing a KFC blazer saying Youth Foundation (or similar) -kept his cool, and maintained a dignified response without responding in any negative way. At the same time, he was handling four or five other issues that were arising over other matters, but maintained a gracious and personable response.That young bloke is a future executive.
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