The Coffee Club At Smithfield

The Coffee Club Smithfield Updated on 16/7/2022 After a good work out, walking for hours in the Cains Botanic Gardens, it is time for a big work out for our stomachs. Unlike our visit, the Cafe is busy, almost half full. I see on the front window notice about staff vacancy. That explains why some reviewers complained about slow service. Is it fair or justified to "blame" on the young and inexperienced staff? I was young once and inexperienced, and under normal circumstances, the company should the blame. Unfortunately, COVID-19 turns the world topsy-turvy and unless the staff is rude, I always give them a chance to learn and Improve. In face it is true that it takes more than half an hour for our meal to arrive, and the same order like previous visit, the Burgers look and taste totally different, except the plate arrangement and chips are the same. Today, the Burger has very "juicy" bacon, but no tomato.The bun has sesame on top too. Despite that, it still tastes very good and chips are very crispy. This is what the order should be, not the previous occasion's. A bit careless of the staff not to supply a saucer with the tea. A little mistake like this is a markdown on ranking. After my simple but satisfying meal, I stack up the plates, cutlery and cups so that the staff can just put them on a tray more quickly. I ask her whether they are short staff, to that she replies there is one on training in the kitchen. I am a very strong coffee drinker. The latte is too weak for me. Visited on 12/7/2022 It is more like a late afternoon tea / snack. There are only two more customers in the Cafe. In fact, the whole shopping centre is silent like a grave. There is only young staff working at the front. We place our order. It seems the computer system is not that user-friendly friendly for the staff to process the special offer. There is quite a good size Cafe, and clean. Like most The Coffee Club, it has a display cake/pastry cabinet. On the wall of the dining area, there is a caption "Where will I meet you?" However, the "r" is missing from the caption on the counter? Is this a game to spot the error? Will I get a prize for mentioning it in my review? The Burger looks great and tastes good. The bun has a smooth brown crust. The chips are golden brown and crispy. Overall the quality is better than many "burgery". Despite short staff, the young staff handles the operation well.