Every single time I visit with out a doubt Catrina greets you wether it be in drive through or at the counter with a smile. She is extremely friendly and nicely spoken. You can even hear her friendliness in her voice at the drive through speaker. Today I observed her see a lady sit down at a table that was a little dirty and she quickly ran from behind the counter and asked of she could wipe it over for her. She doesn't just demonstrate a regular customer service standard to every customer but sets a very high standard. Way above expectation!
She even remembers frequent customers and has jokes with them. She is a huge asset to your company and is the main reason why we return to eat there!
Please pass onto her to keep up the hard work and friendly persona and we look forward to seeing her friendly face next time.
kind regards Brad.
Friendly lady behind the counter, service was fast, food was 'mostly' tasty (they put way, WAY too much salt on the chips- which then transferred over onto my 1/4 piece of chicken making that taste salty too). I didn't have time to wait for my food to be remade therefore I didn't bother complaining, I just ate it.
~If Red Rooster happens to read this:- can you please ease up on the salt; I usually love Red Rooster chips for the seasoning salt used, but obviously way too much was used to season the chips on Monday 17/06/2019)... everything else was great, except for the mobs of salt.
Cheers. šš
Visiting Cairns for the 1st time. Fresh off the plane hungry and couldnāt find Anywhere open for some food except for RR. We donāt normally enjoy RR to be completely truthful but this was absolutely 10/10 amazing
We had an older lady serve us and she was bloody expcetional!! Made sure we were 100% satisfied with our food we didnāt wait Any longer than 5 minutes before the food was ready and rather than standing at the counter pointing at the bag and saying āhereās your foodā she walked up to us put the food down said āIām so terribly sorry about the waitā (we didnāt even wait for long at all!!) and told us to drive safely and be careful of some of the roads that can be quite dangerous to drive on this time of year. We were so beyond shocked at the beautiful service and actually very fresh and delightful food. A few more customers came in while we were eating and she had the same service with them also. This lady needs a pay rise!!
Received fantastic customer service from the girl on the counter. Food took a little longer than expected but it was fresh and was very good. The best Red Rooster I've been and eaten at. Will be back!
Kat & Karam are my favourite staff members! Customer Service is Exceptional, always greets me and my family with smiles!!
And Always Freshly cooked chips!
Great place and staff!!
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