Matthew was exceptionally helpful in our passport applications; letting us know what we'd missed and helping us get them fixed up and sent off same day. A potentially stressful situation handled professionally and with empathy.
I visited this post office today,
to have passport photos taken and to submit my passport application.I was attended to in a prompt and respectful manner.
Thank you.
Excepcional service from this post office. Andrew and his colegue took his time to assist me finding an item that I was looking for. I left the place speechless! Thanks for treating your customers with so much respect.
The service we embarked on today was by far the best service i have experienced on the Gold coast in a long time, David the store Manager Of Australia Fair Post Office went up and beyond my expectations, with all our needs provided , i have no hesitation in recommending shopping At Australia Fair post.
Thanks Again David for all ur help today look forward to doing business in the near future.
Thanks Melissa Gallop & David Crawley
The two gentlemen who helped me with my passport application could not have been more helpful. They tried beyond the call to get my documents accepted, phoning the passport office for me. They also retook my passport photos, at no charge, because another Australia Post did such a dreadful job. They were very empathetic, efficient and gave lots of suggestions and advice.
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