I got uber eats from this venue it was fast and hit when it arrived and the food was out of this world I recomend this place to anyone.

Updated review- Sincere thanks to the management at Springlake For the prompt follow up on my original rating. They geniunly investigated the matter and made prompt follow up items. Following that we went for another try and had an amazing night. The staff promptly followed up on the orders and were very welcoming. The food was excellent. Kids had a great time - there was a ballon artist who made the best kids baloon shapes I have ever seen. Music was excellent. All in all everyone enjoyed the night. Great place to be to enjoy a great night out for both kids and parents.

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Original review

Booked as a group of 17 and ordered the Feed the Family deal for $50 for my family . I ordered 2 adult meals and 1 kids meal and they charged $70. I asked why it is not $50 and they said we are New Management and won't give the $50 meal as you didn't order the second kids meal. I told it doesn't make sense as I didn't want to waste a meal but if they insist I will order the second to get the $20 off. They repeated we are New Management and won't allow to order the second meal without the second child and brought their manager. There were 9 children on our table and and they agreed to give the deal.

When they brought out the meals, they served everyone who ordered before and after us. I asked why the delay and they said it is because my order had Well done. Waited nearly 1 hour and everyone had nearly finished their meal and the wait staff came to enquire on the second kids meal that didn't get served. I told we don't need it and to sort out our 2 adults meal. They said it is being cooked. 1.5 Hours later went to the counter and asked what is happening as everyone finished their meal a while ago. They said they had a technical error on the order and missed the order which is a load of lies as they were constantly telling it is taking time to cook well done. To serve an empty place with only 2 tables of 2 adults occupied excluding ours and intentionally making us wait is a cheap act. I spoke to their manager and got the refund. Very cheap class and act from the new management. The place used to be fully packed Tuesdays and is now next to empty which is not surprising - if this is the service of the new management expect to close down.