Review Red Rooster - Springvale

please never shut down, the red rooster is the best, i love the classic chicken packs... they are great, the service is pretty quick too, i've never had any issues here in the meals i've had.

Order from menulog but they give us yesterday fried chicken. ITS already tough, taste different not like fresh fried chicken. Terribly disappointed with this red rooster, was always buy here but I think again. Becarefull guys, they start thinking get more profit by trick their customer. Dont do that Just for profit, you lost your customers in the future.

Red rooster overall has gotten to my liking. Spicy reaper sauce and herb sauce are just different to the other fast food joints. The fried chicken is 👌👌👌 chips were a bit plain but overall satisfied!

Was there when doors opened to get told I'd need to wait an extra ten minutes for fresh bread, I appreciate something fresh but what were they doing before they opened? Went into the toilet while waiting for order and the toilets smelt horrible.

It's fine chicken, but they just make mistakes constantly which sours every time we go. If you go takeaway, they'll generally get the order right but you'll get soggy chips if you don't eat right away, and it's pricey when you consider that a Rippa roll is basically 2 chicken tenders in 2 tiny dinner rolls. A family sized chips feeds 2, and a full chook is cheaper almost anywhere else. On the delivery front, not only are you paying delivery fees, but youre also paying a hidden $2~ surcharge on every item before you factor delivery/service fees. Worse, their chef-facing order system doesn't track any modifications or requests for dietary changes, so they will NEVER get your order right if you use online delivery. Rather than replacements, they at best put you in their "log book" for a free replacement item if you go in-store. There is a reason this place is rated around a 3 star; you'll only get what you pay for in-person, otherwise you're going to have a bad time with unsatisfactory meal.

Wrong order again, this time via UberEats. The correct receipt was stapled to the wrong bag. Clearly no one checks and the management seem to have an "oh well" attitude. Called to ask them to resend the order, as it was their fault, but too cheap to pay for and organize another driver to re-delivery. Instead was told they'd refund the order and enjoy the 'free meal'. The free meal is under-cooked chips, and soggy rooster roll.

Food quality has gone downhill. Used to be much better. Ordered a rippa combo, the bread was soggy, minimal lettuce and the chicken was old.

I bought chicken wings and the gave me less wings also its not worth for the price at all. Better when you buy any food from here, just check everything are ok and then take it.