Review La Cantina - St Leonards

Excellent place to stay. The bedding is very comfortable and of high quality. Thank you to Paul, General Manager for making our stay comfortable and getting us in our room before check in (plane landed at 6:00 am) we were exhausted. Excellent customer service. Cafe has great cappuccinos and banana bread. We are going to miss Australia! This is a true 4 star hotel. The photos on their website are current and update.

We stayed here for 3 night while in Sydney for a specialists appointment. There was a mix up with our room (an honest mistake on our behalf) and as a result we were put up in a suite. The hotel manager graciously managed the situation in an orderly way which made our visit very pleasant. We would definitely stay at this hotel again. Good proximity to medical facilities.

Clean, quiet and a good location next to the hospital. Check-in process was fast and the best part of the stay was the shower...great water pressure! Nothing fancy here and the reception area was a bit of a ghost town, but decent enough.

Pretty rude guy on check in. Room was dirty, I had a mouldy shower curtain and bugs in my room. Travelled for work, stayed for 5 nights, wouldn’t stay again. Most of the other staff members were great, breakfast was good.

Stayed here for work at Health. Could go to work and leave our car there. Room was OK, rubbish from previous stay still in room. Breakfast was very good.

Right in city area very busy. Rooms not as clean. Rude people hanging around front. Customer service and food was amazing but won't be coming back

Hotel’s serve a wonderful purpose: they can provide you a place safe to rest your head and sleep, a place to enjoy the spectacles of the surrounding area, or a place to get away from the tiresome routine of ordinary life. It’s rare that a hotel takes care of you, understands the nature of your situation, caters to your specific needs and makes sure of your welfare. Almost like family. Our 2 day stay at The Urban was all of the above. The first part was due to the excellent condition of the hotel, the cleanliness, great bathroom, great tv, kingside bed, spaciousness and air conditioning. The second and rarer was due entirely to the staff, namely, Paul. Thank you very much for our time at The Urban Paul. We had a previous stay at The Urban a few days before that. We arrived late at night with no where to stay, because the hotel down the street messed up by not having any one at reception. The Urban Welcomed us in and provided us a great price. We came back to The Urban a second time because we payed for a room with Agoda but there were no rooms available at the hotel when we arrived. Both times we didn’t want to leave.

My father recently stayed for around a fortnight - our family was impressed by the service, and especially the feeling we got from Paul and John - Dad found the place incredibly cosy, and found the staff to be very accomodating, polite and very caring to customers. I was particularly happy with Paul's attentiveness when I called to ask how Dad was going. Thank you very much for looking after Dad during his stay.