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The best time to visit Sydney Tower Eye is on a sunny day. Make sure you check the weather on the day you plan to book your visit. Walk-ins are also accepted. I went in the middle of February at 11:00 noon and the place isn't crowded at all. You'll get to see Sydney's booming skyscrapers in all it's splendour. It's a pity though that the view of the Sydney Opera House has been 75% blocked by tall buildings. Allot 30 minutes to one hour to spend to appreciate the view of Sydney and have ample time to snap some photos.
I took the kids on a Sunday late afternoon. We went up with two other small families and it was perfect because it wasn't crowded at the top. The kids loved it and it was a special experience. It's perfect for a romantic outing. Watching the sunset and different parts of Sydney like a bird.
We visited here with family in April 2018. It is the second tallest observation tower in southern hemisphere. The price of ticket is not very costly (compared to Taipei 101 in my country). You can see gorgeous night view here! It was really awesome! 👍👏