Efficient and real-time Communication. I got sms notifications at work that my parcels are arriving. I could check from my post app as well. It helped me better plan my day. Went to the post office and showed my post app/sms to the lady along with my ID, without needing the card they left at home… within minutes I collected my parcels before getting home. The lady behind the counter was very helpful and considerate. She lent me their trolley to bring my parcels back to the car.
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