Efficient and real-time Communication. I got sms notifications at work that my parcels are arriving. I could check from my post app as well. It helped me better plan my day. Went to the post office and showed my post app/sms to the lady along with my ID, without needing the card they left at home… w
Terrible experience!! Staff were exceptionally rude and very unhelpful. They clearly didn’t want to be at work, and it showed! One woman behind the counter barked at the other girl serving like she was beneath her! You can see the work place bullying here while waiting in line!
Never had a problem with the staff they have always been friendly and efficient . Opening hours are useless, its like you have to take time off work to pick up a parcel, ridiculous.
By far the worst experience since a long time. very, very rude staff. the worst customer service in Adelaide - the two older employees are an absolute joke - super arrogant and no one has offered me any help, disgusting. Thank god, the office manager was there.
Staff are rude and unwilling to help, everything is the customer's fault and too bad about it. If it isn't the customer's fault it's "the system's" fault.
Using paper records for authority to collect mail??!? Is it 1985??? Fill out forms online but "Oh no we don't use that, we have this piece of pa
The lady serving shouted at the next person in line, very abrupt. I was given information about package going overseas that I've since found to be incorrect.( From another Australia Post store) I was just given the brush off. Even my son said, gee they are grumpy in there.
Rude, arrogant and extremely unhelpful staff.
Don't even bother trying to get the new Australia Mint coins. They ration the coins - one coin per transaction. They expect you to come into Australia Post for a single coin (there are 26 in total). Forget that. The bad manners and impolite attitude are
One of the worst Ausposts that I've been ever been to. The lady working was very rude, demeaning and unhelpful. Please take your business elsewhere, the staff who work here obviously hate their jobs and are uninterested in helping customers.
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