EDIT: Alex (the manager) called following the incident and promised better service to all of their customers going forward. I appreciate that. My hope is that service will get better for all their customers in the future.
**from 1 stars to 4 **
We were at drive through, the guy forgot our drink so I waited at drive through window, the guy (I think his name was verain or something) walked towards the window, opened it, yet ignored us and started taking another order. When I asked for the missing drink he pointed his finger signalling me to stop talking, that was rude, he said that he’s serving a customer so I should not talk, I told him that I am also a customer but he kept talking rudely. I have never in my life had experienced this worst service ever. No manners at all and I don’t expect that Oporto will take any action looking at other views where people have had similar experience and still nothing is done to improve their service but I am never returning to this Oporto ever and won’t recommend it to anyone.
Food was amazing just like the customer service. This was mine and my partners first time trying Oporto and let me tell you it did not disappoint. It was quite affordable and we will definitely be coming back. Thank you to the lovely girl who served up
An error has occurred! Please try again in a few minutes