came here to have my mother's day brunch with family. nice cosy setting except abit noisy when their juice blender is in use. excellent food. the highlight of all is the 'dirty chai' . it is the best i have ever tried. will return soon for another dirty chai again...
It was very busy in there yet my order was taken quickly by the happy staff and my food arrived swiftly followed by a piping hot coffe which was very tasty. I would recommend it here.
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*** Updated review 24/5/17 ***
I'm pleased to say that after our disappointing experience last time, that management have acted appropriately with regards to the non performing staff member and contacted us personally to reassure us that that staff member was not representative of their business.
I have since been there two times for a takeaway coffee and a treat (one time a lemon tart, the other time a bacon and egg muffin - both deeeeeeelicious) and I am happy to say that this time it did not disappoint.
Great coffee, yummy food and most importantly, friendly service with a smile.
Hats off to Sparrow's Nest for a job well done. We will be coming back here again.
***
Very disappointing service this morning at The Sparrows Nest. We ordered our food and coffees. Food took about 10 minutes to come out, still no coffee so asked if they had forgotten. "Coffees are on their way". Another 10 minutes, finished our breakfast and still no coffee.
When we queried it, the staff member said that he just wanted to get the takeaways out of the way and then he would do ours.
He literally served everyone who walked through the door after placing our order before making our coffee, then gave lip when we weren't happy about it.
20 minutes is not an acceptable amount of time to wait for two coffees and any decent barista should be able to handle more than two coffee at a time.
Disappointing indeed that poor service and attitude means we won't be going back in a hurry.
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