D Sh
We absolutely loved our stay here! Everything was seamless from check in to car parking, from the location to services provided at this location. The whole staff was extremely courteous, respectful and efficient! There's a Woolsworth pretty close and the hotel is walking distance to Everything downtown from food to attractions and everything I'm between. We ordered room service breakfast for 2 mornings and the service was exceptional! Definitely recommend them!!
Andrew Cameron
Our best weekend away in years. Beautiful rooms and excellent attentive staff everywhere you go. Paying the extra for access to the Crystal Club was so worth it as the food they serve in there is outstanding. The evening canapes were mouth watering every night. Afternoon tea is served as a High Tea, it's so luxurious.
Kaz Azza
The hotel is very comfortable. The bedding, lounger, housekeeping. Guest service. The use of ipad for services. The facilities and staff all lovely. The room food service generous and tasty. The only critic I have is the breakfast buffet seating is only for 1 hour. Didn't get the chance to have the dinner buffer
Aptin B
It is an absolutely beautiful place to visit.
The casino is one of a kind and has a great welcoming atmosphere.
They need to pay more attention to the service and cleanliness of the place specially the restrooms which was shocking disgusting.
karen crazy cat lady Petroski
10 stars. Absolutely beautiful team who were ever so cooperative. Studio room had a fantastic view. We had a beautiful French champagne for our 27th anniversary. Can't stop talking about the experience. Breakfast in the conservatory was amazing
Saif Islam
Love the signature tourism spot of Crown Melbourne also great place to eat and shopping for the locals too and offcourse the casino as well. Love ease of parking and affordable parking fees Monday to Thursday. Also very well maintained and clean place by the Yarra River at the heart of Melbourne ❤
A Otago
Great as always.
Below scores are out of 10
Customer Service 10
Food Quality 8
Atmosphere 9
Presentation 10
Products 10
Wifi Yes
Location 10
Value 10
Parking: Valet parking
Overall 10
Kassel Liu
The biggest casino in Australia, you can play any game you come into mind. So many good restaurants and luxury shops in the buildings. There are fire bridge show every hour after 6 pm.
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