Review Collins Kitchen - Melbourne

I happened to have both dinner and breakfast at this restaurant during my stay at the Grand Hyatt. A high ceiling with a warm classic decoration has brought a comfortable atmosphere. With only a minimal number of staff, they could manage well during busy breakfast. They were attentive and very helpful. Food selection was good, and undoubtfully taste great. Meanwhile at dinner time, I had a porter house steak which unfortunately was not cooked to as ordered. It was overly cooked instead of medium. However, the overall experience was satisfying.

✅ Fantastic service ✅ Superfood salad was great - I would come back just for that dish ✅ dessert options were good ✅ the green apple dessert was beautiful in every way. ✅ the atmosphere and setting was lovely. I’d come back for a special occasion as well. ❗️ Vegetarian/ vegan options were very limited, especially for mains. ❗️ “Asian greens” which we ordered, was actually exclusively bok choy - It would be great if the wait staff can explain the seasonal greens before ordering. (Not a huge issue, I actually hate bok choy sorry) Bonus: 💠 There is an operational piano near to the restrooms

This restaurant is inside the Grand Hyatt Hotel. Amazing breakfast is available with made to order hot food, cold meats, cheeses, pastries, pancakes, waffles, fresh fruits, freshly squeezed juices, great coffee, etc. One of the best breakfasts I have experienced inside a hotel. The staff were friendly and highly attentive as well. Excellent!! I'll go back to try out the dinner options.

Had the best experience at this lovely restaurant! The service was impeccable and the food was absolutely exquisite! From start to finish this dinner was amazing! The menu has a small but wonderful array of delicacies to choose from between me.and my husband we sampled 6 items from the menu (2 of which were amazing deserts). Thank you for such a wonderful dinning experience, we will definitely be back next time we are in Melbourne!

I visited Collins Kitchen in Grand Hyatt some time back and enjoyed a luxe experience as the high tea was served with Cristina Re’s signature teaware collection! Everything was trimmed with 24 carat gold which is so fancy ✨ I would say come for the experience rather than the food as I found everything to be quite decent but I do love how they have an unlimited dessert bar allowing you to get your money's worth 💓

Cozy café to have your coffee with your loved ones 💕. I had the New York style cheesecake it was delicious 😋.

We enjoyed breakfast so much that we went here twice. Absolutely wonderful food and incredibly nice, caring and thoughtful staff. We will visit again!

We came for the Fathers’ day high tea buffet on saturday since we have other plan for the actualy fathers’ day on sunday. The food and service was great, especially the dessert selections. Not only they all tasted delicious, I found the dessert related puns so cute, funny, and creative, very dad appropriate. We all had fun checking out the puns as we got our dessert. You can feel so much thought was put into this buffet, everything was fresh and definitely made in house, not like in typical buffet. I have been to many buffets and the quality of desserts here is outstanding. My favorite had to be the lamington pavlova with lots of fresh berries and the creamy pop corn cream brulee. My dad loved the tiramisu, really strong coffee flavour and a good punch of booze. Cheesecake was no doubt popular with everyone and the little watermelon macarons were so freaking cute. Overall, we had such a good time and this is such a good value for money. We can’t wait to return to Collins Kitchen to check out other special occasions’ buffet and see what other interesting things they have to offer.

Early morning buffet breakfast. Restaurant is beautifully decorated and lots of soft furnishings so it is quite. The buffet has everything you would expect. Lots of fresh fruit an cereal and a good hot food section. Had a wonderful baked goods section. Quiet a nice buffet breakfast.

We had breakfast here after staying overnight.  All you can eat! A very wide selection of food, ranging from simple cereals to cooked breakfast of bacon, sausages, eggs, tomato, mushrooms, avocado, toast, Asian style food, pastries, cakes, pancakes, fruit, juices, coffee, tea.  Very yummy and we ate so much we didn't need lunch!!  It was very crowded, being school holidays but we very lucky and got a private booth next to the window.

Great place for high tea and catch up. Choices were abundant for desserts, tea and sparkling. Lights were a bit too dim, wished it was brighter. Other than that, it was nice.

Melbourne's favourite winter pop-up has returned to Grand Hyatt Melbourne but with a tantalising new twist. World-class barbecue connoisseurs, Burn City Smokers, are towing in their custom-built smoker to deliver a fusion of their famous Southern-American flavours with Japanese cuisine to bring you Texakaya (Texas x Izakaya).

Came here for the buffet breakfast and whilst extremely pricey, and service was a bit curt, the overall selection was great as was the standard of menu items (in particular the pastries).

They have a great variety for their breakfast buffet, everything was so fresh . Their wide selection of Pastry and bread was quite extensive . The hash brown are something to remember they was so crunchy but still has soft potato chunks inside . Overall would totally recommend it if you are near by it is just so worth a try!!

Collins Kitchen had a really great breakfast buffet. The buffet included different desserts, morning beverages (orange juice, Yakult, green juices, etc.), and a great range of foods. Their bread area was so pretty and even had its own different sourdoughs! The buffet is very aesthetic and homely vibe. The staff there were friendly and provided great service for my table of 15 people. <br/><br/>I would highly recommend this breakfast buffet!

Buffet breakfast was on par with the others in the city for roughly the same price. Nutella spread and the service definitely made this a stand out!

Best buffet i've been to in many years 🤩😍 large seafood selection and really fresh too (love the scallops and oysters) 😘😋 large selection of dessert heaven for sweet tooth 🤩🤩 the Ginger bread family and peanut puff beach are really cute 😍😍

Been here for the high tea on weekends. Cute and beautifully made desserts, and unlimited hot finger food. My family loved it. The scones are really fluffy yet moist.

Came here for high tea a while ago, really good customer service. Most of the food we had at the high tea was good and fresh but that day we went, it wasn't too busy so we didn't get a chance to enjoy the hot food buffet because it wasn't open. We only can enjoy the dessert buffet. But the staff was really nice to bring over some hot food for us. We really enjoy our time there. 😀

Weekend high tea designed by Christina RE was an enjoyable experience.<br/>The vego platter came with 6 savouries with the cheese puff being the winner, very light and tasty!!<br/>The buffet had mini mushroom pies which were quite dry and tofu Bao which was quite good. Matcha and raspberry cakes were my favourite dessert. Apparently the ice cream was good but it was too cold for me to venture.<br/>Herbal teas were quite weak.<br/>Earl grey and Darjeeling were a bit stronger but not much flavour. The tea list was extensive but very disappointing. <br/>Service was very friendly yet very slow as there was a lack of staff in the room.<br/>For $70pp I only had 3 cups of tea and 3 plates of food, definitely didn’t get my money’s worth. However I was there for a special occasion so guess it was worthwhile.

I visited Collins Kitchen last week to celebrate my Dad's birthday. It was a little surprise for him so he had no idea we were going to be there, on top of that my mum had organised for us to go to see Pricilla: Queen of the Desert. The show started at 7pm and by the time we arrived at the restaurant it was just after 6pm. The staff were incredibly polite and helpful, we informed them of our plan of visiting the theatre after dinner and they advised our best options to order for a timely dinner prior to the show. <br/><br/>We ordered a combination of the small plates and main meals with some plates to share to ensure that we had a good chance to taste a bit of everything. We ordered the Kimchi Pancake ($14), Salmon Poke Bowl ($14), Confit Duck Spring Rolls ($15), Fremantle Octopus ($18), Steak of the day, Wood fire Roasted Cauliflower ($22) and the 12hr Slow Cooked Beef ($40) which was an ample amount for a table of four. <br/><br/>Winners of the night would be the Poke bowl which featured some beautifully cured salmon, the Kimchi Pancake which was both light and flavoursome and the steak of the day that was cooked to perfection. I felt as though the slow cooked beef was a bit too smokey for my liking though the meat itself was tender and fell off the bone. The octopus, duck spring rolls and roasted cauliflower were all enjoyable however nothing special. <br/><br/>I was incredibly impressed with the decor and level of service, its perfect for an occasion and the food was exciting enough that i will return for another visit. <br/><br/>Moderately priced considering the location, i would highly recommend that you give Collins Kitchen a try.

I went there in December with my work colleagues for Christmas lunch. I have always loved buffets but it's hard to find one that is reasonably priced and doesn't just give you cheapo food. Collins Kitchen was perfect.<br/><br/>The Christmas lunch was a special at the time (around $75 per person including a glass of wine) They had many different sections, typical pasta, roast, Chinese yum cha, Japanese sushi and sashimi, oysters, pizzas etc. Everything was great - my personal favourites were the fresh oysters and salmon sashimi. The lamb cutlets were beautiful too. The dessert gelato bar was divine. My only complaint was the potato gratin, which was flavourless and still had some bits that hadn't been cooked through. <br/><br/>Despite the disappointing potato gratin, their many other options made up for it and I really enjoyed the Christmas lunch.

As a guest and as a visitor at The Grand Hyatt it seldom disappoints. The opulent venue still carries loads of charm. The Dear Luncher enjoys perching at the bar for a drink or ten. You won't find too many better people watching spots.

Fantastic choice of buffet on weekend, I usually go here on Sunday or during my stay at Grand Hyatt! the buffet breakfast is fantastic and when we stayed as in-house guest, we get a special price for breakfast buffet! I love their pancake, and also all sort of different fresh juices and oriental food served during breakfast! for their buffet lunch, Its also fantastic option between fresh seafood and all sort of Italian, Chinese and other cuisine. I used to like Melba in the past, but I think Collins Kitchen is definitely better choice nowadays.

Needing an efficient, high quality dining experience prior to a 7:30 show (big ask) we chose Collins Kitchen at the Grand Hyatt. I have yet to meet hospitality staff who are more accommodating than those who served us. Nothing was too much trouble at all! Waitresses were well informed about the menu. <br/>We ordered from both the less formal lobby lounge menu and the more formal Collins Kitchen menu. No big deal. My sister did not want a 400g eye fillet. Her request was happily accommodated. My daughter loved the pickles from the charcuterie - no trouble at all to get an extra serve! Sides were value for money and delicious. We managed both dessert and mains with plenty of time left for a leisurely stroll to the Regent. <br/>We returned later to finish the evening with coffee and cocktails in the lobby bar. Would definitely return. Also: pre-booked parking under Grand Hyatt. Cheap and efficient! <br/>

We went there for Company Christmas Dinner, they have dinner buffet on weekend only in December. The scollop sashimi is really fresh told by my husband, Waugh beef is very tender and juice even I have it well done because I cannot have anything raw at the moment. It is actually very good selection of food. The only thing that could let down is I would expect a better service.

First time at the Sunday lunch buffet, if Im being honest I was surprised at the variety of the buffet given it was a lot smaller than other big hotels. <br/><br/>I didn't quite like the food as much as I wanted to, however the desserts definitely saved the day. Every single cake and the ice-creams/ sorbets are to die for! Especially the passionfruit and raspberry. Absolutely amazing. <br/><br/>The staff were great to I might add, wonderful attentive and friendly service. Thank you Samaad. <br/><br/>And thank you for organising birthday wishes on the plate and the candle.

I was fortunate enough to have been given some gift vouchers for Collins Kitchen earlier on in the year for their buffet breakfast session and so despite having never stayed at the Hyatt came into town for a Saturday breakfast. I've eaten at Collins Kitchen before from their dinner menu but had never had their buffet breakfast. I was reminded how sleek and stylish the interior of the Hyatt is as we made our way through the entrance to their main dining area. Service to seat us at our table was friendly and staff efficiently took our coffee/drinks order and explained what was on offer. The buffet consisted of your traditional western style breakfast items such as a huge array of breads pastries, cereals, fruits, cooked eggs made to order. It had roast meat station and also a range of dumplings steaming away nicely. The hit food was of fairly good quality and was perhaps most importantly hot. This is one of my biggest gripes with buffets and the Hyatt did a great job keeping everything heated. There were a few pressure points which meant slight delays one of which was the egg station which was slammed. I felt for the staff here as they were clearly under the pump. <br/><br/>Overall an enjoyable dining experience. It was an easy and enjoyable meal. Perhaps not quite the range of my favourite breakfast buffet but still a good choice for a stylish breakfast dining venue.

This is a great restaurant with plenty of options to choose from. The seating is very comfortable and service is impeccable. The flavors are authentic and portions are good. Always a good place for Business breakfast and Lunch.

Came here for high tea on a sunday. There was a variety to choose from at the canapé and dessert buffet. The desserts were a bit on the sweeter side though, so you can only try so much.

What happens when you combine a gorgeous dining space in one of Melbournes’ top hotels, an executive chef with a passion for fresh, local ingredients, and two of Melbournes BBQ kings? Magic. Melbourne loves a good pop-up, and this Burn City Smokers x Grand Hyatt Melbourne is one not to be missed. For me and my dude food loving boyfriend, it was the perfect date night as it combined my passion for fine dining with his favourite kind of food; BBQ. Following on the back of the popular Mornington Peninsula pop-up, this is a daring but successful collaboration that brings Melbournes’ grungy food culture into a hotel space and allowed all parties involved to get a little experimental.

I went to Collins Kitchen and it was beautiful !! If you guys want to eat dinner here, the only thing they really have here is steak but it's 10/10 !! Although, it's quite expensive x

Melbourne was very busy last night and most restaurants were "at capacity" so we decided to eat in our hotel. Everything was really nice. Staff attentive. Steaks cooked well. All tasty. Main prices over $40 and desserts closer to $20. Not a cheap meal, Hyatt prices but still enjoyable.

I love this place. Quality food and close to the regent theatre so brilliant for going to lunch or dinner before the show. Nice ambience. Great quality food. Yum

Had Breakfast there,Great Variety of Cuisines they serve in buffet. But Limited options are there for vegetarians compared to non vegetarians

Went there yesterday for drinks and some desserts. We were all quite full so we just want to get cheese platter and their dessert platter for two. The waitress mentioned that the dessert is chef selection and only enough for two. Our drinks except moscato took a long time about 25 mins. The cheese platter was good but the condiments were not enough, would prefer some fresh fruits. The desserts were quite a let down, the macaron eclair was good but not expecting chia pudding and two scoops of ice cream as the other two desserts. I just expect that it would be small size versions of their signature desserts. Service was not great, the waitress just kept on taking plates without even asking if we have finished like other places would. They gave us a free pavlova after we told them about the dessert but still im not seeing i'll be back anytime soon.

I recently visited mid week for lunch. I have dined here often. on this occasion Collins Kitchen offered a $35 express lunch with a glass of wine, which I thought was extremely good value! I enjoyed the Salmon Steak with garlic broccolini and a nice glass of Chardonnay!

What a beautiful meal. Stunning flavours and gorgeous plating which was perfect for the special occasion dinner we had booked for. The only downside was I found the waiter to be a little snobbish which always blows my mind. My partner had the curry and I enjoyed the fresh spinach pasta. The burrata entree was faultless. I highly recommend. The food was actually impeccable.

Food was amazing but very poor service... suppose to be a high standard hotel and the staff kept passing the dishes through my face as my mom was sat on the other side of the table... <br/>i brought my cake and they asked me three times if I wanted to have a look at the dessert menu and when i told them well i brought a cake they didn't even know about it.

Great vibe and ambiance at the restaurant. Nice furniture too. Not sure if the food was up to the standard of the decor. Didn't have many options. Food tasted average. The waiters were attentive and friendly. I don't think I'll be back.

There was a variety of meat selections, from Australian beef to imported and seasonal beef. Food presentation was nice and the staff was excellent. Overall, a great dining experience.

Breakfast they say, is the most important meal of the day, it gives you energy, gives you clarity to get through the day, it sets the tone. So finding the perfect breakfast, well let's face it, is reality easy in a city such as Melbourne. <br/><br/>So many cafes and restaurants offering their take on poached eggs, smashed avocado sprinkled with the latest super food grain and freshly juiced kale and ginger juice makes it a smorgasbord of choices for today's customer.<br/><br/>Hotel restaurants around the world have been offering up a breakfast buffet since the dawn of time, with a large degree of failure. The biggest challenge being keeping the offering hot and serving up a variety that keeps them a step a head of their competition. Collins Kitchen in the Grand Hyatt Melbourne offers up this time honoured tradition and where others have missed the mark the Hyatt have not only exceeded the mark but have set the barre to new heights. <br/><br/>Firstly this is a grand restaurant overlooking the plain trees of Russell Street, with warm and inviting furniture that lets you know you're in a five star dining room in a world renowned hotel, a perfect place for the perfect breakfast. <br/><br/>The major difference here is how they offer you the food, there is not a trestle table or Bain marie in sight, instead they have four show kitchens, each with a dedicated chef, either cooking to order your choice of eggs, be it poached or a wonderful fluffy omelette, or continually cooking crispy bacon, sauté mushrooms or an array of dim sum. <br/><br/>Fresh fruit, an assortment of freshly baked bread and a chef offering to squeeze you a super juice, is awaiting you in another kitchen. There's a deli with smoked salmon, turkey and ham on offer with a great selection of cheese and crackers. <br/><br/>If that doesn't fill you up then you'll need to head over to what one can only describe as heavens kitchen. Freshly made waffles and pancakes with fruit compotes and cream. Pastries and cakes galore will give anyone with a slight sugar addiction the fix they need. The only way to make this experience better would be to offer ice cream for the waffles, but that's just me being slightly greedy. <br/><br/>This is not a place for a quick breakfast, to get the full experience you need to spend a couple of hours here and for $42 is certainly value for money.

Had high tea at Collins kitchen today & It was very average. Especially the savoury stuff. The purple potato was like eating raw potato, the fish brioche buns were stale, when you walk up to the section where you can help yourself there are no labels on the food, not very helpful. It actually help would wastage if you labeled the items so that we don't have to be Guinea pigs trying to work out what's what, then realise we can't eat certain things. <br/>The waffles, terrible!!! They were rubbery, so eggy, not cooked inside. Our high tea session was supposed to start at 3.30pm the food didn't come out on to our tables till nearly 4pm. Then we get kicked out, "we need the table back", how about starting on time so that we can eat our food. So much food was wasted because it started late. <br/>We paid $89 each which included Cristina Re tea cup. Actually was a waste of money. <br/>Go back? Not in a hurry

We loved the food here. There's a good selection of dry aged steak on the current a la carte menu, they are relatively expensive but were worth the money in our opinion. The scallop entree with salmon roe was excellent, left us wanting more. My partner had the wagyu scotch and I had the smoked rib eye... Superb! They came with sauce but this wasn't really necessary as the steaks were seasoned perfectly. Sides of mash and eggplant were great. Excellent service and atmosphere. We'll definitely be back.

Had a lovely dinner. Awesome atmosphere, and lovely waiter. Love the apple chips! Looks elegant and taste yum~ had the seafood platter(two king prawns, calamari, salmon, and half bug) and cube roll (Wagyu steak), it's one person's portion but at two persons' price. I will say it's a bit over price.

Dined at Collins Kitchen as part of a special overnight stay at the Grand Hyatt Hotel (Romance Package). What a wonderful experience. Service was warm, attentive & very accommodating (I have GF and no onion/garlic requirements). Our waitress was very knowledgeable with the wines and offered tastings to my husband to help find the right match. <br/>I started with the seared scallops followed by the seafood platter. Amazing! Possibly the best platter I've had. It could have been a bit more generous with the portions on the platter, but the selection that I was served was divine. <br/>My husband had the smoked potato soup followed by the Gippsland rib eye steak. We also shared the eggplant, green salad & broccolini (all very good). The smoked potato soup was different but delicious. Suited my husbands tastebuds. The steak was perfect! All dishes were cooked & presented to perfection. We had a comedy show to attend so we did the opportunity to try dessert, but we will be back!

I went here with girlfriends and opted for the high tea. I always enjoy such get together. This place is quite popular and I can understand why. The desserts are just so beautiful. We also received a very pleasant customer service. I recommend this place.

If you are looking for a lush brunch when in Melbourne you can’t go wrong with Collins Kitchen at The Grand Hyatt on Collins Street. Now this is not a cheap option with today’s buffet breakfast. Clocking in at $45 a head ($55 on public holidays) it’s not inexpensive but arrive hungry and you will be amazed! So many delicious choices.

This romantic hotel restaurant definitely is recommended for special occasions! The service has exceeded my expectations, the waiters are so well trained and attend to all your needs! The food is fabulous especially the pork chop was done perfectly so tender and juicy with a touch a sweet and sour sauce! The dessert is excellent but would have been better if the spoons were suited better, they gave us soup spoon instead so big and clumsy for dessert!

On Christmas Eve we had the privilege of enjoying the most grand of holiday dining experiences, the buffet lunch at Collins Kitchen in Melbourne. I do not normally go for a buffet lunch experience, but this special family lunch called for a lavish setting with elaborate service and good food with variety. The Collins Kitchen special Christmas buffet seemed like the perfect fit.

I've been here a few times for their high tea. They offer a 3 tiered high tea set with an extended buffet consisting of a range of savoury and sweet dishes on weekends. They used to do this on Fridays as well, for the regular weekday price, which is fantastic value, but I think it's only offered on weekends now. The savouries were the highlight of my meal, which is really saying something because I am crazy about desserts. The also have a waffle and pancake station, but unfortunately the waffles were horrendous. They were floppy, soggy and soft. I think they must have just used their pancake batter for their waffles. Other than that I enjoyed everything else. Wish they still had the Friday offer though.

Needing pick a location for a special occasion, Collins Kitchen presented an interesting option. The menu looked enticing and online booking made the process very simple. We decided on a main/dessert combo approach with a bottle of pinot grigio. Both the organic chicken and the beef tenderloin were amazing options and one would be happy with either option. With the baby potato and roasted asparagus sides, it was a fine dinner all around. Dessert can provide some entertainment if you go the chocolate sphere, but I won't say anymore to spoil the surprise. Definitely would go back and can recommend this place.

Went for Sunday brunch with a group and we are all very happy with the ambiance and the service was excellent. Foodwise, the quality is comparable to most better buffet places, ie. they look great but generally only taste OK. Overall, it the kind of place to go when you have a group of people with different preferences that can be catered for by the various cuisines provided.

I mostly go here for its amazing ambiance, one of the very first places to have an open kitchen and its not awkward staring at the chef at work. The desert platter here is amazing.  A good mixture of tastes and textures

oh no no raw sushi for buffet lunch ?! ….. Maybe next time or never . Didn't like the filling in crackled pork either …..<br/>but not bad overall if you don't like sushi!

I had lunch here yesterday with my mum and thought it was ok for the price. $42 is one of the cheaper hotel buffets so I guess I can't expect the same standard and variety as other hotels (Crown, Langham etc). <br/><br/>The service was great, one young guy in the kitchen was particularly helpful in showing us around the food stations. The fried rice was amazing, some of the best I've had. Also enjoyed the beans, chips and a few of the breads, as well as the veggie tofu dish. The eggplant parma had nice flavours overall but it's a little dry and hard to cut into. It could use more sauce, and the cheese dries out sitting under the heat lamp. I just had a perfect eggplant parma at my local pub/hotel last week (Wantirna Hill Club) so this was a bit disappointing in comparison. But hey, it's a buffet, so you can't expect perfection. My mum really enjoyed all the asian offerings, and the chicken terrine.<br/><br/>One big thing that I want to suggest is signs/labels on the food! I've never seen a buffet before that didn't tell you what the foods were. 80% of the foods were not labelled so you really don't know what you're getting and it was annoying having to constantly ask the staff "what sauce is this?" etc. There is a beautiful choc chip bread that I tried but I got it thinking it was fruit bread (the choc chips looked like they could be currants). So a label on that would have helped.<br/><br/>The salad offering was meagre - a couple more dressing options would be appreciated. There were a couple of bowls of yellow creamy looking stuff which I assumed were dressings and that's it. Also it was really just lettuce and a few other token things. <br/><br/>The dessert station was disappointing. Not much of a spread and it's mostly those artificial looking cakes/slices you get at all buffets. (I'm not a huge fan of those sorts of desserts though full stop, so nothing against these in particular). I had the tiramisu which was ok. The ice cream was not particularly creamy - I've had better. There was one hot dessert, sticky date pudding (it would be nice to have a couple of hot options by the way) which was a little dry. It was also not kept very hot. The biggest problem with that though was the sauce. I would have expected butterscotch sauce but instead there was some sort of chocolate sauce and (I think) an anglaise. Both sauces were room temperature at most, so you're putting almost cool sauce on a pudding that's not that hot to begin with. And the anglaise really didn't work with sticky date pudding.<br/><br/>So overall while we did enjoy it, I'm not sure we'd be rushing back here - for lunch anyway.

Decided to finally try high tea here. To start with we had salmon and rye sandwiches, focaccia and mini wraps on a lovely tier stand. Staff were friendly as soon as we sat down. Explaining that there was a savoury as well as sweet buffet as it was our first time visiting. They were also more than happy to replace my champagne included as part of the package with juice when I explained I don't drink much. The savoury buffet had mini burgers, satay skewers, prawns and other small delicacies. I was also very impressed with what was available at the sweets station. There was a chocolate fondant, and pancakes and waffles made fresh on the spot. The vanilla ice cream was quite melted, but the lovely lady making the waffles for us apologised profusely for it and the waffles were delicious. We loved the selection of cakes and sweets, especially the apple and cranberry crumble and scones. My partner and I however did read that there were 10 ice cream flavours available, but on the day there were only 3.<br/>It's not your traditional high tea with just the 3 tier stand, but more of a buffet style. Teas and coffees are bottomless. If it's your first time, please note that the sandwiches they bring out at the beginning are also unlimited, although this was not specifically mentioned to us. There was a lovely selection of teas and nothing was too much trouble for the staff. Service was impeccable, as you would expect at a restaurant of this calibre. We had a lovely afternoon and look forward to returning. Special mention however to Hiroki? A lovely gentleman who served our table, and made our experience all the more wonderful. Only minor downside was, none of the food was labelled at the buffet stations. So it was a bit of a guessing game. If you have any food allergies, I do recommend you check with staff what you shouldn't touch. Also the satay skewers were of different consistencies, in terms of sizes and some were also more charred than others. But they did not bother us too much. Other than that, there is not much else I can flaw.

Went there for wife's birthday celebration. The ambience and service at the Collin's kitchen is impeccable but the food was ok. We tried Gnocchi, market fish and Dal Makhani; The market fish was best of all. Would still love to go back again and try more dishes.

Camw here for high tea and thought it was a great savoury and dessert buffet! I loved the mini beef burgers, prawn and the satay sticks they had. The sandwiches that were given were pretty mediocre, I would rather eat the buffet food. The waffles are a must! Crispy on the outside and soft & sweet in the inside. Also good quality ice cream, delicious scones and mini cakes. The staff was also extremely accommodating.

GREAT HIGH TEA AT THE HYATT HOTEL -- Collins Kitchen offers one of the best value for money High Tea in the city with a huge variety of yummy savoury and sweet treats in a very comfortable and classy setting.<br/><br/>The High Tea is buffet style and includes a glass of bubbly (juice or soft drink if you don't drink) for 65 bucks. I was delighted with the variety of savoury finger food, which I loved as much as the desserts. Beyond the three sandwiches served on your table in a 3-tier tray, which were terrific, you can chose the rest on the HT menu from the savoury and dessert benches, as much as you want, as many times as you want.  The variety of food on offer is remarkable, and I agree with other customers that the savoury stuff is great.  The dessert bench is amazing with a wonderful chocolate fountain, many different sort of slices, sorbet, ice cream and scones, chocolate pieces and macaroons. You name it, they have it. <br/><br/>I tried (too) many things and I liked or loved everything I put in my mouth. I found the plain scones really good and the peach compote was absolutely marvellous. I was surprised by the quality of the mini-burgers, simple but with a perfect meat patty cooked to perfection. I also loved the prosciutto and cheese sandwich, and, among the sweets, the raspberry ice cream, the sago balls and the passion fruit slice. <br/><br/>The place is quite big but in modern classic style, very refined and comfortable. They change your plate with every serving, fold your napkin every time you get up to go to the  buffet, and you have fresh cutlery on the benches to replace yours as often as you want.  The staff passes often to check if you want more water, tea or coffee.<br/><br/>All the staff were just lovely. However, the service was a bit distracted at times. Three guys stood up for me Akit, Maddy and Esther. Another guy was also great but I do not remember his name. One of the girls at the dessert buffet was really lovely as well and allowed me to take a picture of the a-la-carte desserts she was preparing. . <br/><br/>I think they can improve their High Tea experience. Here some suggestions from the High Tea Queen (Me :P)<br/>> I would include a teapot of tea or coffee pot on each table, and have a tea selection on offer. I think that is not only nicer for customers, it is also better for the staff members, who wouldn't need to check tables for refilling that often.  <br/>> I would eliminate some of the average stuff  from the menu (I found the sushi rolls average, the bruschetta sub-par and the savoury scone just OK, for example), and focus on providing less variety and more refined cooking.  <br/>> I would bright up the crockery. The place is very elegant, all in neutral colours. Why not having elegant crockery on the table as well? At least the tea pot, sugar bowl, tea cup and small plates?  <br/><br/>I had a great time at the Hyatt, and I cannot wait to try their a la carte menu.

I've been there few times for the buffet lunch and Sunday brunch. Nice place to dine to make the day a little bit special. Food is average, not much variety to choose from, however dessert selection is very delightful and delicious, and there are more than 10 flavours of ice cream to choose from.... ^^

As always, a fabulous dining experience. The staff were attentive and the buffet lunch gave a lovely selection. We come here somewhat regularly (maybe once a month) and it is comforting that the service and quality of food is top notch. Highly recommend for both a casual lunch with friends or family.

I have only been here for the buffet brunch and afternoon tea, both of which were amazing!  What a wonderful variety of fare- from Asian influences, to a myriad of seafood and savoury options.  The dessert buffet was an absolute delight- so many beautiful little cakes and pastries, we couldn't help but taste them all.<br/>We were lucky enough to be seated in a window seat, but overall the ambiance in the restaurant is elegant and refined wherever you are seated.  Staff are attentive, quick to clear plates and refill drinks, which is always a bonus.

Part of Grand Hyatt Melbourne is this hidden romantic resturant with dimmed lights and an open kitchen that create an unforgettable experience, went there for our anniversary and manager opened their lunch/breakfast area for us to dine with more privacy. Ordered the steak and some shared plates which were cooked very well and presented excellent. Had a few of their cocktails and they were crafted and balanced perfectly. The waitress was helpful and very professional also, will be back again and recommend this restaurant.

Collins Kitchen @ The Grand Hyatt Melbourne Good Food & Value. I was looking for a restaurant close to Regent Theatre for dinner before seeing The Lion King with my guests. I checked restaurants around the area and finally settled for Collins Kitchen at the Grand Hyatt Hotel Melbourne. <br/><br/>The restaurant is very clean, pleasant and the atmosphere is welcoming. The service is friendly and polite. The prices are reasonable considering it is located in a 5 star hotel. Wines are very expensive but water is plentiful and free.<br/><br/>I have high expectations with chinese food and they have asian dishes on the menu. I decided to test their chinese cuisine. I ordered Chinese Combination Platter. I was pleasantly surprised that the duck was beautifully cooked with crispy skin, soya chicken was not salty, roasted pork with good crackling and char siu (BBQ pork) was nice my only suggestion is to cut them finer and not so chunky. The whole steamed fish cooked with ginger, spring onion and soy was perfectly cooked and you can tasted the sweetness of the fish and it was not too salty with the soy. We ordered steamed rice to go with our dishes.<br/><br/>My guest had pan fried snapper with fennel and sugar snap peas. The snapper was slightly overcooked but the skin was crispy. You need to crisp the skin separately so that the snapper did not continue cooking. There was 1 sugar snap pea cut into halves and the dish should have at least 3 sugar snap peas as they were not expensive. Fennel was very light on the plate. Grilled Gippsland farm lamb loin with sweet corn polenta and forest mushroom sauce. The lamb was cooked to the liking and just right. We ordered broccolini and stir fried asian greens as side dishes. <br/><br/>Main dishes are $35 - $45 and side dishes are extra. <br/><br/>Yes, I will return again.

Bad food and service. Had to wait long for food, once arrived cold , tasteless ... chefs know how to cook ????do they taste and check before sending the food ...waiters and waitress and managers happily chatting while we wait to be served... 5 star hotel I don't think so sort of bad service and food... Better to eat somewhere than in grand hyatt ... Never come n eat in collins kitchen...

The Buffet lunch is disappointing<br/>This could be a really great lunch spot.<br/>Unfortunately it's only very average.<br/>Most of the pre cooked hot food (except for the dumplings) looked pretty uninviting.<br/>I suspect the same pan of hot chips sat there for the greater part of the time we were there. Likewise the grilled tomato.<br/>The salads were very limited and mostly lettuce leaves- of different varieties.<br/>Sweets were very good however.<br/>I can't believe they then charged $6 for a pot of tea. This would stop me from returning on its own-for the sake of principle!

No no. Never try the sushi in Collins kitchen , a guy served sushi with strong vinegar flavour, slice of fish so thick... Maybe should had just eaten in Chinatown than in ck

Mouse !!! Over cooked!!!. People never eat in Collins kitchen, first ordered Chinese fried rice ( overpriced and over cooked ) furthermore under the table , small mouse running... 5 star hotel wow with a mouse so one mouse equal to how many more ???

Trading in a brunch for something more indulgent, we recently had the pleasure of stepping into the Grand Hyatt and experiencing “What A Girl Wants” as part of The Age Good Food Month. Because what girl doesn’t want to partake in the spoils of this High Tea Collaboration with Cristina Re Design and Grand Hyatt!

The couch style chairs were actually very very comfortable and accommodated perfectly for a long sitting. The place was full and there was a very familiar atmosphere. I think booking would come helpful to avoid any waiting time. Having said it all, we will be back!

Note: The buffet took us one and a half hours to do and it was seven courses for $31.50 (for Entertainment members) Collins Kitchen is in the Grand Hyatt on the first floor. It is hidden away so it might be hard to get to. Because it is meat free week I didn't have any meat dishes. Instead I had vegetarian and seafood courses. The service there was very friendly and they helped one couple who was from overseas. I think they were from England or Ireland where there is no buffet. They didn't understand the concept of a buffet. Like me they didn't like the noodles. I'll explain later. The first course is sushi, salmon, prawns and oyster. The oysters were fresh and I loved the bed of ice it was on. The prawns were fun to peel and I am glad that they have left a hand bowl out on the table full of fresh hot water. The sushi on the other hand was lukewarm and limited in choices. The crab salad was just ok. The next course was salads and that was alright. It was fun to make your own salad and I'm not one for vinegar and oils. The pickled vegetables were good except for the stuffed tomatoes. They were too sweet in my opinion. I really enjoyed the pizzas. They were doughy and authentic and I enjoyed watching them make the pizzas. I would have liked more options but I think they were for dinner. The dim sum were the only good thing from the Asian station. The noodles were gluggy and the rice was cold and although it was vegetarian, it tasted like the meat ones. So much sodium. I was thirsty for most of the day. Dumplings Chilli sauce The dim sum station The dessert though was good but the lady at the bar was a little bit sad. I think she was an International student who worked long hours and is underpaid. Being full I had ice cream and fruits and they were wonderful. The fruits were fresh and the ice cream was in small scoops and moreish. My dessert Dessert sauces Rating: 14/20- love the Italians, hate the Chinese foods. I would love to bring my library group in here for some

I really couldn’t fault a thing, everything was amazing. Even the customer service believe it or not. Our waiter Rieko was so accommodating and friendly and more than happy to take our photos for us.

At $35 a head, the weekday Grand Hyatt high tea is quite cheap by Melbourne high tea standards which is a plus, but in my humble opinion the quality of the food is reflected in that. It wasn't "unacceptably bad" as such, but it was very, very ordinary as you can tell from my descriptions above. Coming to a five-star hotel for high tea, I expected a certain quality of offering, which just wasn't what I got.

The pork was cooked delicately; delicious crunchy crackling complimented it nicely. The Char Siu was rich in fat; no different to any lackluster representation you’d find within cheaper restaurants along ChinaTown. The duck lacked flavour besides the skin; whilst the soya chicken was rather tough and overcooked.

Both the kitchen staff and the waiting staff were polite and friendly, enlightening us on the meals available, as well as helping some of us get sauce when we forgot. There is a wide variety of food on offer and what is provided is of a high standard.

The high tea buffet is great value. A glass of sparkling Chandon, delicate crustless sandwiches of salmon, wagu beef and egg and cress and posh party pies. The lamb pie was infinitely better than the veggie version. I don’t think vegetables have a place in the party pie and so this was a low point. Luckily the lamb pie made up for it.<br/>

Overall, if you had a spare $40, I would recommend that you go the $38 buffet which was also on offer at the restaurant. Until next time, yours in all things burger.<br/>

for a fuss-free introduction to the institution of high tea, in an informal contemporary setting

We didn’t want to pay two arms and three legs for dinner but did want somewhere nice and with great food and a bit of ambience. So, we had a think and headed to Collins Kitchen locate in the lobby of the Grand Hyatt. I really like this place (and, yes, I do have a thing for hotel bars and restaurants but this is good on it’s own merit). I love it even more because it had two unreserved tables se

An impressive open kitchen is the showpiece of the restaurant, and acts as a blank canvas where chefs become the artists working from their centre-stage, the kitchen. Guests are able to walk through the kitchens for a dynamic and interactive experience.

..you know what happened when girls meet up and there’s desserts around… ;)

Lovely high tea. Group of 6 of us came for a high tea and it was beautiful! Service was flawless and very friendly and attentive. It was the most food i'd ever got at a high tea before...more like an all you can eat for only $60!<br/><br/>Fresh food and amazing deserts. You can request for pancakes and waffles to be made fresh in front of you!<br/><br/>Will be back! Thank you Collins kitchen

Terrific. Went there for afternoon tea and couldn't fault it every thing was nice the staff were very good and so was the food.

Lovely restaurant but could improve in service. The food was absolutely delicious, from the A la carte menu. Price slightly steep, but having entertainment card, 25% off, makes it reasonable. The service was slightly disjointed, too many levels of waiters, all doing a different role. Easily confused them when we ordered a third entree to share, but had no cutlery or plates to use, as the "other" waiter had cleared them. Overall, very nice.

Great food and service. Great restaurant in an amazing hotel. The food quality was top notch and the service as you expect at a top end restaurant. The servings are big and extremely filling. Would definitely go there again to try the rest of the many dishes on offer. Great work!

$320 lunch for 4ppl....:) $.... $320 lunch for 4ppl....:)<br/>$233 parking for 3 cars...:(

A memorable night.. Pleasantly surprised. The food was perfectly cooked and carefully presented as if destined for display in an art gallery. I had organic vege's on a mushroom / eggplant puree for appetiser, and the taste of this will remain with me forever. Absolutely sumptuous puree with the vege's cooked enough, but not so much so as to loose their natural crunch.<br/>The sashimi was excellent, the atmosphere superb and the pacing of the service was ideal. Pricey but will definitely be back. We felt we got what we paid for and more.

Good Food. Had dinner with friends in this Restaurant. It is like open Restaurant. Though food arrived bit late but the quality of food specially Organic Chicken was excellent. Service needs to be faster.

Disappointing. The food itself wasn't bad, however the whole experience was tarnished by a lack of understanding and professionalism by the manager on the night. To others who plan on using multiple entertainment gold cards with this establishment (each gold card entitling diners to a 25% discount on the bill for a maximum of $60), beware they will scratch off multiple cards however will only give you a maximum of $60 for the whole table. After numerous discussions with the manager, including accessing the entertainment card website and displaying the terms and conditions, the manager still did not comprehend that we were in fact entitled to approximately $90 off the bill. He advised that the system did not have the capability to apply multiple discounts on a bill.

Terrible service and average risotto

The worst meal I have ever had. The meal was unbelievably overpriced. I had a triple decker. This sounded like it was going to be a delicious chicken sandwich. I am not kidding when I say it consisted of three pieces of burnt white toast that must have been tiptop it was such bad quality, two pieces of lettuce, the tiniest piece of bacon, chicken, tomato and an egg with the whites still runny. It was horrendous. It was also almost $30. What a spectacular waste of money. This was easily the biggest dining let down for me ever.

Went to Collins Kitchen for a birthday with a party of 5. We had a beautiful little booth overlooking Russell Street. The food was absolutely beautiful. Unfortunately they ran out of the pork belly so only 1 of the 2 people who ordered it on our table could have it - naturally it went to the birthday boy! Everyone was really happy with their meals however the service was lacking. We waited quite a while for drinks and refills and also had to check on the progress of our mains.

Great food and fantastic customer service.. I think our waiter for the night was Ethan and he was great!

Afternoon tea. Highly recommend Collins Kitchen/Grand Hyatt for Afternoon Tea. Good quality champagne to start. Generous savoury and dessert buffets in addition to the silver tiered platters. Does a reasonable job at catering for vegetarians too. Great value for money.

Amazing Breakfast. Amazing buffet breakfast- fantastic service, atmosphere, choice of cuisine and freshly made produce... love the Japanese station- dumplings for breakfast? yes please! Omelette was also a stand out. Well worth the money.

A quiet favourite. This has become a family favourite while waiting for dad to finish work we can sit and have a drink with the kids and then move into the restaurant for a special treat family dinner. The children are always treated beautifully and we ask for a booth along the window which the kids love as they can watch the passers by and horse and carriage making its way below. Food is great although I was silly enough to ask for a pizza - very very poor pizza but perhaps Collins Kitchen is not the place to have this. Their regular restaurant food is brilliant as are they're desserts. The best meal by far was their buffet which was only on last Christmas and hasn't been repeated since. I love the dark lighting, quietness of such a space and the beautiful relaxation that a hotel restaurant gives you. We make a point of going as a family on special occasions - birthdays for example.

After spending the weekend here we thought we would treat ourselves to the $40pp breakfast at the hotel. Upon arrival there was a line so we had to wait over 4 mins to get taken to a seat. We were more than impressed with the selection and service of the restaurant. Everything was of top quality, and made fresh from the poached eggs, Omelete, fresh juice, pancake and waffle station and coffee made as per request. The food was tasty with something to suit everyone. Would have loved some porridge but was told it was only available on the alacarte menu. Definently worth the cost. Best 5 star buffet breakfast I have had.

We stayed at the Grand Hyatt for a long weekend and enjoyed afternoon tea here on Sunday. Large array of scones, savouries, sandwiches and pastries. Great food, good value.

Food was lovely, ambience was also lovely especially if you have a table by the window. Food is a tad over priced when compared to the serving size. Had the seafood risotto and that just came with a plate of risotto with 5 small pieces of prawn in a line! So for the price I paid probably would have expected a bit more seafood. Still enjoyable none the less

WORST HIGH TEA/AFTERNOON TEA EVER. I think my title states it all.<br/><br/>Went here today expecting a grand afternoon tea. <br/><br/>Firstly they couldn't find my booking even though I had received a text message confirming my booking just 30 min prior.<br/><br/>I asked to see the tea menu, which I received , but then no one ever came back to ask what tea I would like.<br/><br/>We received a two tied plates of sandwiches and cakes. The 3 choices were beef, salmon and egg. How you can actually make a bad egg sandwich is beyond me. Egg is so easy to make. The other savory items on option are supermarket sushi , ham and cheese croissants and some supposed prawn sandwiches minus the prawn. <br/><br/>The desert display looks impressive. Except all the ice cream is almost melted. The scones are cold and hard. <br/><br/>At the end of the meal no one even asked us how our meal was (they obviously are not getting any feed back otherwise surly they would change something).<br/><br/>Waste of money ($55 for 3 sandwich fingers, glass of cheap champaign and desert)

Average. For me, there are so many interesting and varied eating options within a block or two of this place that it is hard to see why anyone would choose to dine here unless they were too lazy to leave the hotel (like the people who invited me to meet them there). <br/><br/>We had breakfast. It is a good space with plenty of room and comfortable seating. Service was an issue, we had to wave and wave and wave to get someone's attention after being allowed to sit with the menus for about 20 minutes. <br/><br/>The food is OK. Nothing more, nothing less. You are paying a lot for what you get, in fact I could have walked out to the rear laneway and had the same plate of food for half the price at one of the many cafes in Flinders Lane. Not for me.

My favorite breakfast place of all places in the world. I went to collins kitchen for breakfast about 10+ times... it's my favorite place to spend a quality time in the morning with my love one...(if we have a spare time) I know it's a hotel breakfast with not much personality. But for what we paid it's worth every penny. (40$ per head incl. real coffees )<br/><br/>I always start the breakfast at CK with cold cut and cheeses... jamon iberico, salami and very nice cheeses... then follow by the juice table where there are 6 kinds of juices to choose from... lots of fresh fruits cut in front of you... hot items you can order any kinds of eggs, baked ham, grilled mushrooms, all kinds of sauces and condiments... 4 asian items + congi and dim sim<br/><br/>There is a pancake and waffle station where you order a hot pancake and deco with maple syrup, whipped cream, chocolate etc....<br/><br/>it's a very amazing breakfast... very high quality service and produce...

Breakfast finishes at 11am. Hmm I think you forgot to say there will be no food left by 10.30am. Not impressed.. If I wasn't left feeling frustrated that there was next to nothing left by 10.30 am on Sunday I would have only had good things to say about the buffet breakfast at Collins Kitchen. After spending a fair bit to stay at The Grand Hyatt the night before and paying extra for the buffet breakfast we were informed breakfast is served until 11 on Sunday's so we could have a sleep in. We arrived at 9.30am but being fathers day had to wait for 15 mins for a table. Seeing as we didn't think we needed to hoard food (as some were) we were leisurely enjoying our first course. By the time it came to get fruit and yoghurt there was none left and it was not being re-filled. In fact the staff had already started cleaning things away. Not impressive for $40 per person!

The service was attentive but they failed to fill our wine glasses.... They had to be reminded on more than one occasion. The fresh crustacean platter was beautiful but the bouillabaise was absolutely ordinary! It had potatoes in it that had a texture that only comes when it's frozen and it contained just 3 small morsels of fish and no other seafood whatsoever! Wouldn't have dinner here again.