Been ages since I've had Hungry Jacks, literally been years. So decided to head to my nearest HJ's en route to work. Tried the double homestyle whopper meal and was pleased to find that not only are the burgers better but the chips and orange juice too. The taste is cleaner :) Customer service was fast and the location within a Coles Express service station is pretty clever. There's also sufficient car parking within the lot.
Tried the Mega Jack and it was so delicious. I love big macs from maccas but this one i got to say is better. It's bigger and had lots of sauce and i liked that we can replace chips with onion rings at no extra cost. Service is always quick and efficient.
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This rating is on my experience tonight. Ordered 2 Rebel Whoppers to arrive home and find that 1 of the burgers had the incorrect patty in it. Incredibly annoying as we ordered the Rebel Whopper for a reason! (the mash veggie patty doesn't taste good). Frustrated that the people making these burgers didn't say anything and just decided to knowingly serve the incorrect burger.
Edit: My partner and I were so incredibly surprised with the prompt and high level of customer service from Hungry Jack's. Within 24hrs of our feedback emailed to them, the Manager contacted us via phone and apologized and provided us with an offer. When we went back into the store to redeem, the Manager apologized again, and not only her, but the entire staff as well which we didn't expect and was such a nice customer service experience. Massive kudos to them on handling our feedback. Customer service is so important! And of course the food they re-did for us was delicious with a lot of effort put into it which was greatly appreciated :)
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