Just ordered from Ichiban not too long ago. Always great customer service, and even got two free sushi rolls with my online order. Love the fact that Ichiban offers online orders and delivery, as not enough places do that. I haven't had a bad experience yet, and I order from here quite often.
Both the delivery staff and front of house are some of the most polite people that I've met from Warrnambool restaurants. The fact that the staff think of the little things like remembering to ask you if you enjoyed an order that you placed several days before, even when it was the first time that you had ever visited them and other little things like that really makes a difference in customer satisfaction and the likelihood of repeat business.
Hopefully I remember to get the lemon tea next time that I go in person, because I've been wanting to try it and keep forgetting to order it!
Have tried a few products. All have been amazing! A shop of choice for lunch!
Great friendly staff. Always happy to make up different combination rolls for me. Delicious and fresh
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