The coffee here is always satisfying and service is friendly with a smile. We visit for a quick coffee after lunching nearby. Our Cafe Latte is served hot and intense, the way we like it. Rating: 4.5! Well done Guys!
I had a good, strong skinny cappuccino from this place. The service was wonderful and I'd be back if I'm ever in the area and need a coffee.
In Mid-Nov., I have finished a lunch at the same shopping centre so may as well to get a coffee prior to pick up my car. Remember that I have not been back to this coffee spot for a while so dropped in for re-visit. Well, service is really improved with friendly smile and proficient performance. Coffee is no doubt a good one that ticks all the boxes and I am very much appreciated the improvement of their customer services. Cheers!
Oct 23, 2016 Rating 3/5
Wandering around in Toowong Village last Friday afternoon after I had the ramen at Genkotsu. Felt like to have a cup of coffee so chose Merlo for safety sake. Three staff were working but did not provide any friendly greeting except robotic service (even when one of the staff dropped the coffee on my table, it was soooo quiet). I wonder if they know how many coffee shops in this shopping centre. The brand name of coffee may not be the guarantee for business, service is always the top priority.....
The outlet is located in front of coles so it is easy to find it. I got a birthday-free drink from merlo. Amazingly, the staff was nice and friendly, although I just went to claim my birthday drink. They were fast in making the coffee and it was good.
Extremely friendly service provided by one of the male staff who seemed to be doing an excellent job assisting in making coffees, delivering coffees to tables and serving customers. The barista was exceptionally fast in making my coffee and wished me a happy Tuesday when I approached him asking to add sugar to my order. My coffee was delicious and made perfectly.
I normally don't like Merlo coffee from any run of the mill cafe or any other of those standard coffees like that places like Gloria Jeans, McDonalds and Muffin Break that buy the coffee beans in bulk and are obviously not fresh. But Merlo in Toowong roast there own beans in their little cafe! I picked up a flat white and a cappuccino to go and was pleasantly surprised. Ok, I am very biased towards Josie North and The Single Guys but at 3.30pm and in need of a caffeine hit I definitely cannot go past!
This tired stressed mumma felt so looked after by the Merlo team today. I swung by with kids in tow to get some beans. Offered a coffee (mindful of my allergy) and big kid got a complimentary baby chino too. Staff (Bronte I think?) was beautifully kind and engaging with my kids. And it was a delicious coffee and perfect heat for a baby chino. Thank you!
Service with a smile is always a great way to start my day. Handy location right outside Coles, great coffee and really friendly & helpful staff. I do suggest you park on the top level, which always has more available parking, and take the escalator down a few levels to Merlo Coffee. love the seating arrangements, an intimate community vibe without feeling crammed in. You can order takeaway express coffees too. Definitely a place I will head back to whenever I hit the Toowong Mall.
Really good coffee but very busy in morning... expect long wait
Great coffee always strong and always great service, I would revokes to all people who like a good strong cup of coffee.
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