Victor Sun
Worst experience at a Subway ever. The manager at this Subway is incredibly rude and miserable. The counter lady misheard my order, and when I pointed out the mistake, the manager came out and started scolding me for not paying attention to the ingredients that were put in, and told me I should know the difference between the Subway sandwiches.
The manager is unprofessional, and he was also nasty to the poor lady at the counter who made the accident. Can't imagine what he is like when the customer isn't looking.
The ingredients also looked stale, and the quality of the food certainly does not warrant the manager's attitude.
There could have been a more professional way of outlining store policy, instead of aggressively blaming me and the cashier for the wrong food order.
plku Gulati
Worst experience ever Staff is too rude I wish i could have give you guys 0 star Unproffesional Atleast you guys should know how to behave and how to do the customer service 👎🏻
Fiona Nguyen
Terrible food - worst sub i ever had. The bread was old, overcooked and dry, very tough to chew. I asked for it to be toasted on my online order and specified it needs to be extra toasted in the instructions and it arrived cold. Even the meat was cold. Disgusting customer service
Andrew Huang
WARNING AVOID THIS SUBWAY AT ALL COSTS: Ordered a buffalo chicken subway on Monday the 13th September 2021 in the afternoon around 4:30-5pm for $12. One woman was working and serving at the time. Afterward eating it, next day stomach wasn’t feeling well, and Tuesday night i was having stomach cramps, diarrhea and fever. Hasn’t stopped until Thursday. Absolutely horrendous food from Subway in particular to the franchisee that obviously doesn’t care about food health and quality standards. What a disgrace of a business.
Ben Thomas
A bit of a slapped together sub. I have had better service at other locations.
Phan Tom
As always...no Macadamia in Cookies. Refused to give tap water. They wanted me to buy soda.
Phil Li
Hope I got the right subway as my review is a little different to the others. The customer service was great (a man served me). I asked got the ultimate garlic sub and he asked how I wanted it. Told him exactly like the image in the advertisement and he genuinely tried his best and loaded it. The ingredients here are still looking pretty old and such but I’m at the point where fresh ingredients at a subway may not exist.
Antoine M
Welcoming and friendly staff with excellent services. Very bright and clean inside with enough tables and chairs to feel comfortable while eating your meal. I love the make your own salad combo with just the right dressing and choices of meat to make it a delicious meal. The usual Subway prices so no surprises and testament to consistency with quality of food and service. It's wheelchair friendly. This is inside the whole block that includes Capitol Theatre. It's a great location with friendly atmosphere. Great for all ages. Oh, I didn't notice a public lavatory here. There's street parking and Central Station isn't far from here.
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