KK
Booking system (via whatsapp) was amazing, and very easy to use. However, when I showed up they asked me to go to Shishabella next door, then the kids rocked up and they told us to go back to Arabella as kids were not allowed there, Then they told us to sit outside (in the cold) and then i made a comment that it was weird we were told to go next door since I advised during the booking that we had kids. Staff member asked if i made a booking which i did and then he showed us to the correct table..inside Arabella. Service was quite lacking..hard to get anyones attention - not enough staff for busy restaurant. Food was average - not as tasty as I expected although the chicken was well cooked and not too dry. They advised bread was complimentary but never gave it to us and we had to ask for it..which took a while due to lack of staff. Food wasn't bad, it just wasn't exceptional or full flavoured.
Akshata Gaonkar
The best Lebanese food ever. Very friendly staff and they have the most entertaining way of serving hot bread..
Hoda Davarzani
Loved it! Every single thing that we tried was full of flavour and very well presented. It was our first time dining here but most certainly won’t be the last.
Miley Winchester
Nice atmosphere for a group gathering, but a letdown for me. Sat down with 2 friends & took a while to be served, only to be given 1 menu among 3 of us. Menu had a decent amount of selections, but everything ordered was just average at best. The chicken & rice with the nuts was seriously lacking flavour, & just not enjoyable at all for me personally, so I did not get takeaway (rare for me). The dips were very meh, nothing special. Labneh was quite thick & wasn’t very heavy on flavour, more so just tasted like 90% cream. Staff were slow, on a slow night, which doesn’t say the best, but they weren’t rude. Not a place I would personally return, but maybe somewhere to try if you’re curious on the food, as I’ve seen others have enjoyed it.
Alesoun Marsden
I went to Arabella Lebanese Restaurant last night for my birthday with friends. The food was delicious, home made, healthy and bountiful. All the staff, especially Mohammad were attentive and friendly. I was delighted and surprised by a musical interlude which was just for my birthday. A very special experience. I’ll be going again.
Sez zz
The food was delicious and I would not fault it at all. However the service is what let this score down. Service (we had multiple staff) was definitely lacking throughout our whole dinner (when the restaurant was not even a quarter full) which I was advised later at the end of the dinner was due to a lot of new staff. Staff (who weren't young but much older) should still know basic service principles though and so this draws the conclusion that there is something else amiss here (lack of leadership or training). However am willing to give the restaurant the benefit of the doubt and put it down to a bad night (by multiple people mind you), and so will be back to try again in the future (given the food is yummy).
Ali Ibrahim
Really lovely service from booking the reservation to the final farewell at the door. I felt well-looked after given my food intolerances and celebrating my wife's birthday, and appreciated that staff took the time to read the reservation notes carefully. Highly recommend! Staff should be proud this was the perfect experience for us.
David Naddaf
Went to this restaurant for a birthday dinner and the food was amazing. The staff were very attentive and polite.
We had a table of 15 very hungry people and the food arrived quickly which was great. We ordered the banquet and everyone was so full by the end of it.
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