Steven
The sushi is a disaster. They use too much water when they cook the rice. I thought I ate sticky rice sushi 😂 The owner should manage their food quality in same standard.
Tingwen Ma
Never meet this kind of RUDE staff before! Firstly ignore us for long time, after I told her i've been waiting there for a while, she just threw my sushi on the counter! Not acceptable behavior!
정또글
Spicy sushi box and brown rice salmon and avo.
Not bad . Box was a little bit greasy . I wish If the spicy sauce put on a smaller , it ‘s better than now . But all good!
Maria Sarac
RUDE, LAZY and SOUR staff!!
I was trying to put in an order and the extremely ill mannered server turned her back on me three times and didn’t answer my questions. She just started throwing containers at the server making the sushi without really knowing what I wanted; consequently, the WRONG things were made. News flash ladies… it’s a pandemic and you have a job, so be grateful. Also, smile once in a while and stop treating paying customers like they’re an inconvenience to YOU!
TINA G
Just bought a box of sushi, found a hair, so disgusting, never buy it again.
Esther
I used to love the food here in the past however since I bought from here recently after a long hiatus, I’m going to significantly reduce spending any money on this business due to the very poor service. The workers seem to resent you asking for soy sauce, like it’s coming out of their own pocket, and only give you one so you dare not ask for a second. 2 stars only because some of the food items can be tasty but shame about the service.
store bob
Rude, and even argue with customers when she is in the wrong. No customer service at all and don't even deserve a star.
Emma Manasserian
Staff are lazy when it comes to giving soy sauce i was halpy to be charged for more. I have $30worth of sushi and 4 small soysauce.
Emily
It is great that they have a variety and it is convenient as it is next to coles for a quick bite. However, service was poor on two occasions. The young girls serving are rude and others I know have agreed with me.
TaberuNomu
I really love getting some quick and fresh sushi from hero sushi! The sushi has always been great and filling and full of flavour. I really enjoy the set boxes as they are affordable and make decisions on what to eat very easy. I love their sampler box as you can taste various specialities. Their salmon and avocado sushi roll is great too.
Fussyfoodie
Not impressed to put it nicely. I was actually looking forward to this for lunch because I always love a sushi retailer that offers black rice. However, my roll (teriyaki chicken and avocado) tasted strange and stale. The chicken tasted processed and the sauce was not pleasant at all. I've had teriyaki many times, not once tasting like this. The plastic wrap it comes in also wasn't practical.
Sarah&Gluttony
I love Hero sushi for their diverse sushi options. They've stepped up their game, because now they sell baos! <br/>The baos itself are large, filling, and tasty. Makes a good quick snack, especially if you're on the go. <br/>The texture of the bao is slightly tough, like it was frozen? not as fresh as the ones you'd buy at ippudo.
Inoue Munchies
What this sushi roll store does differently from generic sushi stores is this one sushi that caught my eye: seaweed salad mixed in with the rice! Yay!<br/>It was a choice that I am very confident and happy to state I would not ever regret!<br/>The seaweed is the same ingredient as from the seaweed salad, I am often familiar seeing in more Korean restaurants than Japanese-only. The flavours burst and enhanced the overall sushi flavours.<br/>The other roll was a black rice tuna roll. I would say the Tuna was mixed in with Japanese mayonnaise and generous amounts of it also, providing with a pleasant taste. They were both very well-made. The interesting part to this is that I purchased these two at 7pm. Not sure when they were made but it didn't have the usual dried texture of sushi that's been sitting out all day exposed to air.<br/>Well done Hero Sushi Burwood! I'll be back for more!<br/><br/>[Re-edit] and so I have! The Nigiri inaris are pretty yummy. The Takoyaki was a tad disappointing as it was not grilled to create an outer crunchy texture. Others were average though decent to eat.<br/><br/>[Re-edit 2nd March]. It was 5pm and the small nigiri toppings were dried up causing the sushi to be unenjoyable and tougher (as expected as if it has been sitting there all day). Wasn't the best experience after a few great ones but not too keen on returning now as the prices remained at full price at late afternoon on a Wednesday evening!
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